Global QMS Management: Driving the GSQ WW QMS document creation, approval and maintenance. Developing and deploying robust Global Supplier Quality processes and procedures. Document control, maintenance and continual improvement of Supplier Quality processes.
Audit Program Oversight: Coordinator for Global audits and maintaining and implementing the assignment of auditors from the global auditor register. Management and reporting of risk-based Supplier Audit program. Performing Supplier Qualification audits to assess quality systems, technical capability and process capability.
Auditor Roster Management: Maintain the global qualified auditor register, ensuring qualified auditors are appropriately assigned to audit engagements.
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Lead the overall quality management and commissioning programme for a large-scale data centre development, ensuring alignment across multiple EPC work packages and four operational facilities.
Develop, implement, and continuously enhance the programme-level commissioning execution framework, including integrated testing methodologies that support phased capacity handovers.
Establish governance, procedures, and performance standards for quality assurance, quality control, testing, commissioning, validation, and project turnover activities.
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At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?This role is part of Alcon's Quality & Regulatory Affairs function, a team that ensures our products are in compliance with global, local, and internal regulations and meet the strictest standards of quality as we help people see brilliantly. The Associate, Supplier Quality, is primarily responsible for applying specialized knowledge to enhance supplier quality, assist in audits, and ensure compliance with quality standards. You will build strong internal partnerships and drive continuous improvement in product quality.Job responsibilities:
• Support LIMS masterdata update and improvement projects (site & global), including LIMS change assessment and liaise with global personnel for the change implementation
• Support LIMS sample workflow activities and tests, executing system validations, troubleshooting and performing system enhancements.
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Support LIMS masterdata update and improvement projects (site & global), including LIMS change assessment and liaise with global personnel for the change implementation
Support LIMS sample workflow activities and tests, executing system validations, troubleshooting and performing system enhancements.
Support periodic review activities for laboratory equipment/system/methods, including REE, user access and audit trail review Deliver Administrator responsibilities for laboratory equipment/ systems/ methods
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The Quality Assurance Auditor is responsible for planning, conducting, documenting, and reporting internal quality system audits to ensure compliance with applicable regulatory requirements, international standards, and company procedures. This role supports the effectiveness of the Quality Management System (QMS) through independent assessments, and participation in customer audits, certification audits, and regulatory inspections. The Quality Assurance Auditor partners with cross-functional teams to identify compliance risks, verify corrective actions, and promote continuous improvement across the organization.
Plan, conduct, and document QMS internal audits in accordance with established audit schedules and company procedures.
Evaluate compliance with applicable regulations, standards, and quality system requirements, including ISO 13485, 21 CFR Part 820, EU MDR 2017/745 and other relevant global regulatory requirements.
Evaluate the effectiveness of quality system processes and ensure they are adequately documented, implemented, and maintained.
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Develops, implements, and maintains technical quality assurance and control systems and activities.
Defines and specifies the implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of the construction and future operation management.
Participates in the reviewing of engineering designs to contribute quality requirements and considerations.
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Oversee day-to-day operations across all data centers in the cluster, ensuring all systems and infrastructure maintain 100% uptime and full compliance with customer SLAs.
Manage incident response, troubleshooting, and resolution — minimizing downtime and service disruption across the cluster.
Track operational metrics, analyze performance data, and identify risks before they affect operations or client commitments.
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Direct and oversee 24/7 site operations across the regional facility cluster, ensuring maximum infrastructure availability (100% uptime) and full compliance with client SLAs.
Enforce, update, and optimize operational SOPs, EOPs (Emergency Operating Procedures), and industry best practices.
Lead incident management, root-cause analysis (RCA), and emergency response efforts to minimize downtime and mitigate operational risk.
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