1. To coordinate CQE team to handle major quality issues from customer compliant and feedback; 2. Responsible for collecting and confirming quality issues in NPI stage; 3.Lead and handle quality from customer feedback/complaints, improve and follow-up corrective action and respond to 8D reports; 4. To define and make departmental quality objectives and KPI, follow-up of process quality KPI, and promotion of improvement action; 5. Lead and develop product quality control plans and product inspection standards. For Deviation shipment and UAI, to determine whether release the final solution or not based on evidence and data review and risk assessment. 6. Update and promptly convert into internal documents and standards according to customer specifications and requirements. Training and guide inspectors in order to ensure effective execution; 7. Lead the customer's product audit, organize and make internal preparation of relevant audit materials, and promote improvement actions based on the findings and NC items from audit; 8. Follow up on product certification, such as 3C, UL, CE, and production licenses; 9. Follow up on FA and handling of RMA, determine responsibility of root cause, and make RMA summary report; 10. Complete work and requirements assigned by mangers

To coordinate CQE team to handle major quality issues from customer compliant and feedback.

Responsible for collecting and confirming quality issues in NPI stage.

Lead and handle quality from customer feedback/complaints, improve and follow-up corrective action and respond to 8D reports. ...