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Oversees the efforts of a team of technical service representatives, applying specialized technical or scientific knowledge/product applications. Maintains ongoing relationships with key customers and interfaces with sales staff on a regular basis and serves as an expert in handling complex queries.
Help establish and implement customer service standards while supervising a significant customer service team or similar unit. Deal with most complex and valuable issues.
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Collect and analyze operational data and trends and develop recommendations and plans to improve the performance and reporting process of manufacturing equipment and processes and ensure consistent monitoring and early warning indicators.
Help plan and schedule maintenance of plant systems using reliability models and predictive technologies in collaboration with maintenance leadership.
Monitor and manage variable and fixed costs at the site in collaboration with internal technology and finance operations stakeholders.
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Posted
13 days ago
Boleh Sembang
Anda hanya boleh sembang dengan majikan selepas memohon kerja ini.
Process Engineering
Lean Manufacturing
Process Optimization
Manufacturing
Problem Solving
Microsoft Office Suite
Statistical Analysis
CAD/CAM Software
PLC Programming
Problem solving
Technical Knowledge