Sales Contract Management: Prepare and coordinate formal Customer Sales Agreements & Customer Sales Document once a sale is confirmed by the Sales Team.
Delivery Documentation: Prepare the complete Delivery Order (DO) set, Customer Sales Document and ensure all documents are signed and stamped by the customer upon machine arrival.
Technical Integration: Coordinate with the Technical Team to ensure the Pre-Delivery Inspection (PDI) Report is attached to the final sales file before the Wheel Loader leaves the premises.
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Administrative and Operation of Customer and/or Agent Service Section, attending to New Business, Customer Service, Life & Health Claims enquiries and requests timely and accurately.
To promote excellent service experience by providing effective and prompt update for cases referred.
To increase Company’s “e-Platform” adoption rate that is in line with organization’s direction towards digitalization.
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