High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
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Providing comprehensive administrative support to the leadership team and other departments as required
Handling office management tasks such as organising meetings, creating and maintaining filing systems, ordering office supplies, and overseeing the maintenance of office equipment
Assisting with the coordination of travel arrangements, including booking flights, accommodation and processing expense claims
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Handle customer daily bookings, respond to customer emails in a timely and professional manner, place booking in the system, prepare declaration documents and arrange advance payment collection.
Coordinate with others department to ensure pickup and deliveries are scheduled as per customer requirements.
Track and follow up on shipments from warehouse to delivery and update to customer on shipment status.
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