You’ll be the face of JLL—that’s why creating a welcoming yet professional image of the company is vital to your role.
As our stakeholders’ first point of contact, you should make them identify immediately that we are the kind of company they would want to do business with.
Therefore, you must demonstrate high levels of customer service and integrity, especially in handling enquiries, issues and complaints.
...
You’ll be the face of JLL—that’s why creating a welcoming yet professional image of the company is vital to your role.
As our stakeholders’ first point of contact, you should make them identify immediately that we are the kind of company they would want to do business with.
Therefore, you must demonstrate high levels of customer service and integrity, especially in handling enquiries, issues and complaints.
...
Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries, and instruct visitors. They are the first point of contact for clients and customers.
Welcoming visitors: Greet and assist visitors in a professional and friendly manner.
Answering inquiries and providing information: Answer phone calls, direct inquiries, and take messages as needed. Provide information about products and services.
Providing administrative support: Manage the front desk, ensuring a clean, organized reception area, schedule appointments (if any) and perform basic administrative task such as scanning, and photocopying documents, data entry, maintains physical and digital filing systems (when needed).
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