Quickly respond to customer fault reports, independently complete after-sales fault diagnosis and repair of AGV system hardware and software, and ensure equipment is restored to normal operation in a timely manner.
Provide after-sales technical support for overseas projects, including online remote support and on-site emergency repair. When necessary, support on-site installation, commissioning, and testing of AGV systems to ensure proper equipment operation.
Provide technical support, answer customer inquiries, and be able to write English training documents, including service reports, operation manuals, etc., as well as deliver operation and maintenance training to customers.
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Work as part of a team on new product development based on project plans, timelines, and milestones.
Research new technologies, standards, and compliance.
Complete end to end design and validation of refrigeration circuits for products such as air-cooled and water-cooled systems, heat-pumps and hybrid technologies including:
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