Provides customer service to patrons using the facility, to include: greeting customers; checking identification cards to ensure only authorized users are entering facility; issuing and receiving gear/equipment; and registering patrons for facility use, events, and/or classes.
Maintain high guest service focus and excellent rapport by approaching the job with guests in mind and being proactive towards their needs and requests.
Oversee daily recreation operations: Supervise all aspects of day-to-day recreation services, including guest experience, food and beverage offerings, marketing, merchandising, reservations, systems, budgeting, and reporting
You will be responsible for overseeing the daily operations of the Recreation department. The Team Leader - Recreation is responsible for supporting the Assistant Manager - Recreation overseeing the recreation facilities, including the gym, pool, spa, and other wellness areas. This role is required to ensure smooth daily operations, a high level of guest satisfaction, supervise and train recreation team members, ensuring they provide outstanding service, develop and implement engaging wellness, fitness, and leisure programs and monitor safety protocols, maintenance, and cleanliness of all recreational areas.
Oversee daily recreation operations: Manage all aspects of day-to-day recreation services, including guest experience, food and beverage offerings, marketing, merchandising, reservations, systems, budgeting, and reporting
Maintain high guest service focus and excellent rapport by approaching the job with guests in mind and being proactive towards their needs and requests.