• Fulfil operational support requests from retail outlets to ensure smooth and efficient daily operations.• Monitor retail visual merchandising and ensure compliance with company standards.• Lead, train, motivate and develop retail staff to improve performance and customer service standards.• Assist in sales and marketing activities to achieve outlet sales targets and business growth.• Manage manpower allocation and ensure adequate staffing across assigned outlets.• Monitor and motivate retail staff to achieve individual and outlet performance targets.• Monitor stock levels and coordinate operational requirements.• Conduct regular store visits and follow up on operational matters.• Work closely with management to identify areas for improvement and enhance overall outlet performance.
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Drive showroom sales and achieve monthly, quarterly, and annual sales targets.
Lead, motivate, coach, and develop the showroom sales team to maximize productivity and sales performance.
Ensure all team members provide professional product demonstrations and excellent customer service in accordance with the Company service standards.
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Customer Service: Welcome shoppers, assess needs, provide product recommendations, and answer inquiries to drive sales.Sales & Cashiering: Process payments accurately via Point-of-Sale (POS) systems, handle cash registers, and issue receipts.Merchandising: Restock shelves, replenish inventory, and organize displays according to company guidelines.Inventory Management: Receive new stock deliveries, assist with periodic stock counts, and report low inventory levels.Help to set up an event and booth.