• Fulfil operational support requests from retail outlets to ensure smooth and efficient daily operations.• Monitor retail visual merchandising and ensure compliance with company standards.• Lead, train, motivate and develop retail staff to improve performance and customer service standards.• Assist in sales and marketing activities to achieve outlet sales targets and business growth.• Manage manpower allocation and ensure adequate staffing across assigned outlets.• Monitor and motivate retail staff to achieve individual and outlet performance targets.• Monitor stock levels and coordinate operational requirements.• Conduct regular store visits and follow up on operational matters.• Work closely with management to identify areas for improvement and enhance overall outlet performance.
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Drive showroom sales and achieve monthly, quarterly, and annual sales targets.
Lead, motivate, coach, and develop the showroom sales team to maximize productivity and sales performance.
Ensure all team members provide professional product demonstrations and excellent customer service in accordance with the Company service standards.
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