At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.
Design, deliver, and monitor learning paths for the retail team, ensuring Fashion Advisors (FAs) have clear development plans and access to relevant training.
Observe client–staff interactions regularly to identify capability gaps and learning needs.
Develop and implement individual and team coaching plans; monitor progress and track outcomes.
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Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.Seek ways to better promote the store, the product line and service within the store.Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.Implement cross-training of employees and Assistant Managers to maintain productivity at all times.Manage all controllable costs with a view to maintaining profitability.Ensure the store remains clean and presentable at all times.Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.
Key Responsibilities
Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.
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We are lookingfor an experienced Retail Manager to oversee the daily operations of our store.You will be the one to ensure smooth running of operations to maximize salesand minimize costs.
Responsibilities
· Organize all store operations and allocate responsibilities to personnel
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Are you keen to grow your career as a luxury fashion retail leader while gaining regional exposure through close collaboration?
Would you enjoy using your boutique-level clienteling, CRM, and sales insights to contribute to Singapore market updates and local growth initiatives for the wider regional team?
Drive boutique sales performance, exceptional service standards, operational excellence, and team productivity in partnership with the Store Manager.
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