Provides customer support by responding to requests for technical queries with detailed analysis of building management system, project schedule of execution, material costing, and submittal of design and process improvements, when applicable, to meet all customer needs.
Work closely with Sales and Operations teams to align solutions, costing, and delivery feasibility. This include prepare technical submissions, drawings, and proposals, including system schematics and high-level design documentation.
Work closely with Operation teams to assists in project execution and coordination on the engineering field especially on Building Automation Systems delivery....
Lead a team of 5–12 technical staff (MEP engineers, designers, site coordinators, technicians), including task assignment, progress tracking, technical guidance, performance evaluation, and skills training.
Oversee design review, optimization, construction coordination, and change management for data center MEP systems.
Provide technical governance and fault analysis for critical equipment, including:...
Collaborate with the Customer Service Representative to timely resolve client's security system issues
Deliver comprehensive support and maintenance services, encompassing routine preventative maintenance, troubleshooting, system upgrades, expansions, alterations, and systems training
Create detailed system diagrams using AutoCAD software...
Develop and implement community engagement strategies for data center projects; establish and maintain positive relationships with local communities, residents, community leaders and local authorities.
Identify and map key community stakeholders; manage engagement with residents' associations, community leaders, NGOs, educational institutions and other local stakeholders.
Serve as the key point of contact for community-related matters; understand and address community concerns, expectations and feedback arising from project development and operations....
Monitor and assess policies, regulations and government initiatives affecting the data center industry; advise management on regulatory implications, risks and opportunities; and develop policy positions and regulatory strategies.
Build and maintain strategic relationships with Federal and State Governments, ministries, agencies, regulators and government-linked entities; lead government engagement and facilitate government support for data center projects.
Support Solutions, Operations and other internal stakeholders in leading authority engagement and permitting activities throughout the project lifecycle; identify required approvals, licences and permits; coordinate submissions; and drive resolution of authority requirements and approval conditions....
Collaborate with the Customer Service Representative to timely resolve client's security system issues.
Deliver comprehensive support and maintenance services, encompassing routine preventative maintenance, troubleshooting, system upgrades, expansions, alterations, and systems training.
Create detailed system diagrams using AutoCAD software....