Accountable for providing professional nursing care to patients within a hospital unit, adhering to hospital policies and nursing services principles, policies, and procedures to ensure high-quality care is practiced.
Adherence to nursing care vision, mission, goals and objectives, aligns with the scope of nursing services, and performs shift duties as assigned by the Unit Manager to ensure high quality care rendered.
Notifies the unit manager of any changes in the situation that could impact the standards of care.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Process and verify supplier invoices to ensure accuracy, compliance with company policies, and proper approvals, applying the 3 way matching concept (invoice, purchase order, delivery note)
Prepare monthly supplier reconciliations to confirm balances and resolve discrepancies promptly
Monitor ageing report to ensure timely settlement of obligations
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Oversee the full spectrum of finance and accounting operations, including general ledger, accounts payable, accounts receivable, fixed assets and month end/year end closing.
Ensure timely and accurate preparation of management accounts, financial reports and statutory financial statements.
Consolidate group accounts, in accordance with applicable accounting standards and regulatory requirements.
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Establishing, managing, planning, scheduling and executing analytical method development, analytical method validation or improvement programs for finished products following regulatory requirements.
Responsible to review and establish finished product and starting material test procedures, specification and COA in accordance with latest official monographs/pharmacopeia.
Responsible to train and qualify R&D chemist and lab technician on development or improved analytical methods for existing starting and finished products.
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