Manage and maintain the company website and e-commerce platforms, including product listings, pricing, promotions, stock availability and product information.
Oversee daily online orders, ensuring accurate processing, fulfilment and delivery coordination.
Monitor online store performance, customer feedback, cancellations, returns and order issues....
Join an established organisation with a sizeable retail and commercial operation in Malaysia, providing you with the platform to make meaningful contributions to business growth and transformation.
Play a key role in driving strategic direction, commercial performance, digitalisation initiatives, and organisational development as part of a committed senior leadership team.
Benefit from flexible working arrangements, generous pension contributions, and comprehensive training opportunities designed to support your career progression and enhance your skills....
Operational Oversight & Manpower Backup: Lead daily administration and SLA management to maintain processing accuracy. Actively provide direct capacity planning and operational backup during volume spikes and manpower shortages.
Process Automation & Continuous Transformation: Drive Straight-Through Processing (STP) implementation and continuous system transformation for mortgage disbursements, with a focus on LOADS auto-disbursements.
Compliance, Risk Management & Governance: Conduct SOP reviews, audit oversight, and compliance checks. Serve as the designated RCSA Checker and Operational Risk Representative (ORR)....