Key Account Management - Manage and grow key accounts within the labels and packaging market segment by developing strategic customer relationships, driving long-term revenue growth, and coordinate cross-functionally to ensure successful project execution while identifying new business opportunities through market and customer insights
Support the commercial team in managing customer enquiries, quotations, orders, and follow-up activities, ensuring timely and accurate responses throughout the sales cycle
Drive growth of existing Specialty Chemicals Industry (SCI) accounts while delivering strong after-sales support to retain and deepen long-term customer relationships
Serve as the primary customer contact point, developing and maintaining strong relationships with customers and business vendors to deliver a positive and consistent customer experience