Develop and implement sales and marketing strategies to increase the hotel’s market share and revenue.
Research and analyze market trends to identify and pursue new business opportunities, including corporate clients, travel agencies, and event organizers.
Monitor competitor activities and customer preferences to develop effective business development strategies.
...
Business Development and Sales
Client Relationship Management
Negotiation and Communication
Market Research and Competitor Analysis
Strategic Planning
Digital Marketing
Presentation and Proposal Development
Lead Generation and Conversion
Data Analysis and Reporting
This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
Develop and implement sales and marketing strategies to increase the hotel’s market share and revenue.
Research and analyze market trends to identify and pursue new business opportunities, including corporate clients, travel agencies, and event organizers.
Monitor competitor activities and customer preferences to develop effective business development strategies.
...
Business Development and Sales
Client Relationship Management
Negotiation and Communication
Market Research and Competitor Analysis
Strategic Planning
Digital Marketing
Presentation and Proposal Development
Lead Generation and Conversion
Data Analysis and Reporting