Maximize Transaction Performance: Take full ownership of the branch's car buying and selling targets, aggressively driving strategies to optimize the team's productivity and achievement for both vehicle acquisitions and sales.
Strategic Operational Flow: Oversee the day-to-day operational flow of CARSOME Consultants for both purchasing and selling vehicles, ensuring seamless execution and maximizing every transaction opportunity.
Lead Generation & Conversion: Implement and refine highly effective lead generation and follow-up processes to maximize conversion rates for potential car sellers and buyers....
Analyze sales performance metrics (revenue, conversion rates, pipeline velocity, etc.) using advanced Excel and Power BI techniques to identify trends and opportunities.
Develop and maintain dashboards and reports for executive reviews, weekly revenue calls, and strategic planning.
Monitor data accuracy and integrity across Salesforce and other CRM tools....
Differentiate from competition by providing customer personalized approach and service through an Indoor Sales Support team set up by local station (KUL, PEN, JHB).
Support and contribute to the commercial team objective of customer retention and development of the assigned Area Sales Development Group customers by attending to customer’s requirement and work closely with the Sales team. This includes identification of opportunities for service improvement.
Work closely with Sales team to provide Customer relationship management and after sales service. This includes, but not limited to, the coordination of shipment bookings through Customer Service team....
Differentiate from competition by providing customer personalized approach and service through an Indoor Sales Support team set up by local station (KUL, PEN, JHB).
Support and contribute to the commercial team objective of customer retention and development of the assigned Area Sales Development Group customers by attending to customer’s requirement and work closely with the Sales team. This includes identification of opportunities for service improvement.
Work closely with Sales team to provide Customer relationship management and after sales service. This includes, but not limited to, the coordination of shipment bookings through Customer Service team....