Job Description: Retail Sales Assistant
Position Overview:
A Retail Sales Assistant plays a crucial role in providing excellent customer service and ensuring the smooth operation of the retail store. This position involves assisting customers, handling transactions, maintaining store cleanliness, and contributing to sales goals. The Retail Sales Assistant is often the first point of contact for customers and plays a key role in creating a positive shopping experience.
Key Responsibilities:
Customer Service:
Greet and assist customers in a friendly and approachable manner.
Provide product information, answer inquiries, and offer recommendations.
Address customer concerns or issues professionally and promptly.
Sales:
Actively engage customers to promote products and encourage sales.
Meet or exceed individual and team sales targets.
Upsell and cross-sell products to maximize revenue opportunities.
Cash Handling:
Process sales transactions accurately and efficiently.
Handle cash, credit card, and other payment methods securely.
Issue receipts and ensure correct change is given.
Product Knowledge:
Stay informed about the features and benefits of products.
Assist in merchandising and restocking shelves.
Keep up-to-date with promotions and special offers.
Store Maintenance:
Ensure the store is clean, organized, and well-maintained.
Arrange displays to attract customers and showcase promotions.
Monitor and replenish stock as needed.
Team Collaboration:
Collaborate with colleagues to achieve team goals.
Communicate effectively with other staff members and management.
Provide feedback and share insights to improve overall store performance.
Adherence to Policies:
Follow company policies and procedures.
Maintain a high level of integrity and professionalism.
Adhere to safety and security guidelines.
Problem Solving:
Handle customer complaints and resolve issues to ensure customer satisfaction.
Communicate challenges or concerns to the appropriate supervisor.
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, and copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of hotel image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to hotel. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
*Greeting customers and meet sales targets
*good customer facing and communication skills
*responsible for the stocking, ordering and the related administrative duties
*Be involved in Upkeep of Store, stock control and management
*Responsible dealing with customer complaints
8 HOURS PER DAY = SALARY 1500-2000 + GROUP COMMISSION + INCENTIVE + OTHERS UP TO 3000-4000 /MONTH!!
- Welcome Full Time, and housewife.
- Passionate of service & advise retail outlets customers with latest sportwear products
- Good in maintains high quality in outlet display with maximum cleanliness & tidiness
- Maintain good relationship with customers
- Perform cashiering, customer service, merchandising & promote products promotion
- Provide good customer service and professional sharing with customers
- Managing inventory stocks and stock management
2) Memastikan kedai sentiasa dalam keadaan bersih dan kemas.
3) Sedia maklum dengan promosi yang dijalankan oleh syarikat dan memastikan setiap harga barangan sentiasa dikemaskini.
4) Menyusun atur ruang promosi dan ruang jualan mengikut garis panduan yang ditetapkan.
5) Bertanggungjawab dalam menjaga harta benda syarikat yang terdapat di dalam kedai.
6) Memahami kehendak pelanggan dan sentiasa berusaha dalam menarik pelanggan serta membina hubungan baik dengan pelanggan.
Sales Assistant Managers develop sales and targeting strategies for a company. They manage sales teams, allocate sales resources based on the plans, prioritize and follow up on critical leads, develop sales pitches and adjust them over time, and maintain a sales platform to track all leads and sales.
We are currently looking for Passionate and Energetic Sales Executive to join our team. We are one-stop tires solution provider for off-road applications.
To plan, monitor and execute day to day sales activities to meet sales objective, which included order receiving, sales visitation, attend sales enquiries and follow up on payment receivables.
Maintaining and developing relationships with existing and new customers via regular visits.
To resolve customer complaints and investigating the problem and find solution.
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