Take over post-sales coordination from Sales Executives once projects proceed to fabrication, delivery, installation, and handover stages.当项目进入生产、运输、安装及交付阶段后,接手销售执行员的成交后项目协调工作。
Respond promptly and professionally to customer inquiries regarding product issues, warranty claims, and service requests via phone, email, and in-person.
In accordance with the company’s overall sales strategy, formulate quarterly and monthly offline sales targets for Malaysia, reasonably allocate targets to each sales team and individual, track target achievement progress, analyze deviation causes, and develop targeted improvement measures to ensure 100% fulfillment of offline sales indicators.