To timely response to security alerts using a combination of technology solutions and a complete & reliable set of documented processes on a 24 x 7 x 365 basis
Act as a point of escalation for Level-1 analysts in 12-hour shift rotation
Escalate suspected incidents to L3 with detailed analysis and actionable recommendations.
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We are looking for a Network & Security Analyst to join our team. As a Network Security Analyst, you will be involved in following work instruction-based processes to deliver first-level support for network-related requests and issues. It entails ensuring compliance with customer service level agreements and serving as the primary point of contact for escalated requests and issues.
Your core objective is to restore service for the customer as quickly as is possible and, where further escalation is required, provide a single point of contact and ownership.
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Ensure all policies, procedures and work instructions are followed in the interests of customer satisfaction and contractual obligations in a 24x7 environment.
Customer focus providing consultancy to business clients regarding availability and functionality of services.
Enforce and review MS process to ensure documentation is current and to provide management escalation for MS staff.
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Ensure all policies, procedures and work instructions are followed in the interests of customer satisfaction and contractual obligations in a 24x7 environment.
Customer focus providing consultancy to business clients regarding availability and functionality of services.
Enforce and review MS process to ensure documentation is current and to provide management escalation for MS staff.
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To timely response to security alerts using a combination of technology solutions and a complete & reliable set of documented processes on a 24 x 7 x 365 basis
Act as a point of escalation for Level-1 analysts in 12-hour shift rotation
...
Monitor and report on all security related alerts, incidents and breaches and provide assistance in the investigation and resolution of security incidents, when required
Investigate phishing/spam emails reported by users.
Produce monthly security reports for the clients.
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To timely response to security alerts using a combination of technology solutions and a complete & reliable set of documented processes on a 24 x 7 x 365 basis
Act as a point of escalation for Level-1 analysts in 12-hour shift rotation
Escalate suspected incidents to L3 with detailed analysis and actionable recommendations.
...
Monitor and report on all security related alerts, incidents and breaches and provide assistance in the investigation and resolution of security incidents, when required
Investigate phishing/spam emails reported by users.
Produce monthly security reports for the clients.
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Manage end-to-end enterprise security service requests, including exceptions, whitelisting, and policy tuning while ensuring compliance with security standards.
Support daily security operations and collaborate with internal stakeholders to address operational security requirements.
Support the hardening and continuous improvement of endpoint security controls across diverse operating system environments.
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Secure Web Gateway & Email Security – Subject Matter Expert
We are seeking a passionate Secure Web Gateway (SWG) & Email Security SME to support and enhance security capabilities for one of our key enterprise clients.
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The Level 2 Analyst is responsible for conducting in-depth investigations of escalated alerts and events, as well as incidents reported manually by users. This role is crucial in enhancing data accuracy, performing detailed research, and categorizing complex cases to ensure effective incident response and management.
The Level 2 Analyst plays a vital role in safeguarding the organization's information security by identifying threats, analyzing attack methods, and providing actionable insights for mitigation and prevention. Through meticulous analysis and data enrichment, the Level 2 Analyst significantly contributes to the overall efficiency and effectiveness of the security operations team. Must be willing to work shift to cover APAC hours (9AM to 6PM) and NY hours (10PM to 7AM).
Perform comprehensive analysis of escalated cases from Level 1 Analysts to identify root causes and potential threats.
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Validate and support deployment of Microsoft Defender for Endpoint (MDE), ensuring protection, EDR, and hardening requirements are met.
Assist in planning, deploying, and maintaining Microsoft Intune policies for secure device management, compliance enforcement, and configuration baselines.
Support integration and continuous improvement of Intrusion Prevention Systems (IPS) across on‑premises and cloud network environments.
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Responsible for planning and overseeing civil, structural and architectural aspects of the project, ensuring compliance with standards, codes and specifications;
Collaborate with multidisciplinary teams to integrate CSA designs into the overall project plan;
Review and approve construction materials, methods and techniques;
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Policy Implementation: Translate and implement HQ security policies at the regional level, ensuring compliance across SEA stations.
Risk Assessment & Auditing: Conduct regular security risk assessments and audits for warehouses and operational sites.
EHS & ESG Support: Lead the onboarding and monitoring of EHS and ESG initiatives in the region to meet the sustainability requirements of global clients.
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Lead and contribute to cybersecurity initiatives and strategic programs across global and cross-functional environments
Provide expert guidance and advisory support on complex cybersecurity challenges, incident response activities, and security-related risk considerations
Partner with stakeholders across Informatics and business teams to align cybersecurity priorities with organizational objectives
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