Greet and welcome customers warmly as they enter the store, offering assistance and creating a positive shopping experience.
Engage customers in conversations to understand their needs and preferences for electrical appliances, providing expert advice and product recommendations.
Demonstrate product features and benefits effectively, answering customer inquiries about specifications, usage, and warranties....
Support day-to-day engineering activities within the assigned department (Process, NPI, Test, or Project Engineering), including data collection, analysis, and documentation
Assist in the evaluation, testing, and troubleshooting of processes, products, or equipment as directed by senior engineers
Support new product introduction (NPI) activities, including test readiness, process validation, and pilot builds, where assigned...
Serve as a primary point of contact for customer requests and order processing across various channels (phone, email, portal).
Coordinate seamlessly with logistics and asset management teams to ensure timely order fulfillment, delivery confirmation, and accurate billing within stipulated timeframes.
Efficiently manage all customer-related inquiries, including document requests, account setup, and price adjustments, ensuring prompt resolution....