Senior Application Support Executive (RM4000 - RM5000)
JOB PURPOSE:
• Responsible to provide system and functional support for key business applications, including SCM, ERP, Batching Plant system, softphone system and other online system.
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Oversee key online marketplaces and platform accounts, ensuring strategic alignment and optimization to drive sustainable growth, including developing and executing strategic plans to enhance brand presence and operational performance across platforms such as Lazada and TikTok.
Provide strategic input into channel, customer, and distributor strategies to ensure achievement of sales targets and KPIs.
Drive commercial performance across marketplaces, including TikTok Shop, by optimizing pricing, promotions, and assortment strategies.
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Support the execution of product marketing initiatives, portfolio management activities, and marketing campaigns for the Interventional Vascular Therapy (IVT) business to achieve commercial objectives.
Plan and coordinate product launches, customer events, clinical workshops, CME programmes, and hands-on training sessions while managing event logistics and stakeholder engagement.
Develop and maintain marketing materials, product communication tools, presentations, and promotional resources to support customer education and sales effectiveness.
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Day-to-Day Accounting: Record daily financial transactions, prepare journal entries, and maintain the general ledger system (FULL SET).
Month-End & Year-End Close: Execute month-end and year-end closing activities, including accruals, prepayments, and intercompany transactions within strict deadlines.
Balance Sheet Reconciliations: Prepare and review monthly balance sheet schedules and bank reconciliations to ensure accuracy and resolve variances promptly.
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To manage day-to-day finance and accounting operations, including issuance of invoices, receipts, full set of accounts and month-end closing activities;
To prepare quarterly and annual financial statements in a timely and accurate manner;
To assist in preparing of periodic budgeting, financial forecasts and management reports;
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Manage daily membership administration activities, including new membership applications, renewals, reinstatements, upgrades, and member information updates.
Manage membership enquiries from corporate members, individual members, prospective members, and stakeholders by providing timely, accurate, and professional assistance.
Engage with prospective members by providing guidance on membership benefits, eligibility requirements, application procedures, and enrolment processes.
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Manage day-to-day operations and performance of Shopee and Lazada, including product listings, pricing, stock availability, promotions, and campaign submissions
Ensure product information, images, pricing, vouchers, and promotional mechanics are accurate and updated across all platforms
Maintain overall store performance, seller ratings, account health, and platform compliance
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Demonstrated experience in business development, revenue, sales, account management, or partnerships, preferably in media, advertising, or digital services.
Strong skills in client relationship building, negotiation, presentation, and consultative selling.
Ability to conduct market research, analyze data, and translate insights into actionable business strategies.
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Scale Partner Networks: Identify, recruit, and onboard high-potential affiliates, influencers, content creators, and publisher platforms aligned with brand goals.
Manage Structure & Budgets: Configure affiliate SKUs, customized tracking links, and tiered commission structures while managing allocated brand budgets.
Drive Peak Campaign Activations: Partner with creative teams to equip affiliates with high-converting assets for mega-sale events and live-stream pushes.
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