Provide overall ownership and governance of Tractors Malaysia’s digital platforms, including corporate website, social media channels, WABA, EDM, and analytics tools.
Define digital standards, workflows, timelines, and quality benchmarks across platforms.
Ensure consistency in digital execution, messaging, and branding across all channels.
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Lead the preparation, review, and submission of regulatory dossiers (new registrations, variations, renewals) in compliance with NPRA requirements.
Develop and implement regulatory strategies in collaboration with cross-functional teams to ensure timely product approvals and effective life-cycle management.
Evaluate and interpret regulatory guidelines and communicate their implications to cross-functional teams, ensuring compliance throughout product development and commercialization.
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Lead transport and network planning analysis to determine the most efficient distribution model based on shipment volume, capacity, service requirements and cost
Conducts make-or-buy analysis to evaluate own fleet 3PL/vendor options including truck type, manpower, route, frequency and total transportation cost
Develop and optimize distribution, route and capacity plans across delivery lines, opportunities to improve, utilization, service-levels and overall network efficiency
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Co-Packing Operations Planning & Execution. Review daily and weekly plans; confirm product, packaging material, JO/PO, manpower and capacity readiness; coordinate production sequence; manage urgent jobs; resolve bottlenecks and implement recovery plans.
Performance Management & Reporting. Track output versus plan, productivity, service and open actions; prepare weekly/monthly reports; analyse gaps; escalate risks with corrective and recovery actions.
Stakeholder & Vendor Management. Act as the main coordination point; facilitate Weekly Operation Review; align priorities; track supplier commitments and performance; ensure overdue actions are closed.
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Candidates should possess strong knowledge of Finance and Financial Statements, including experience with general accounting principles and month-end closing.
Candidates should possess proven Analytical Skills and experience in financial analysis to support reporting, budgeting, and decision-making.
Candidates should possess expertise in Financial Reporting, including preparing accurate management reports and statutory financial statements.
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Candidates should possess strong Customer Support and Customer Service skills, with experience in handling inquiries, complaints, and patient-facing interactions.
Candidates should possess abilities in maintaining and improving Customer Satisfaction, including managing feedback, service recovery, and patient experience initiatives.
Candidates should possess excellent Communication skills, both verbal and written, with the ability to interact clearly and empathetically with diverse patients, families, and colleagues.
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AVEREX is seeking a motivated and detail-oriented Sales personnel to join our Sales team. The individual is to aggressively identify, pursue, and acquire new key accounts within the commercial kitchen hygiene and food industry segments, driving new business growth through solution-based selling, strategic penetration, and long-term account development.
Job Purpose
To aggressively identify, pursue, and acquire new key accounts within the commercial kitchen hygiene and food industry segments, driving new business growth through solution-based selling, strategic penetration, and long-term account development.
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The Senior Customer Service Executive is responsible for overall customer satisfaction by supporting the Sales Team to ensure customer' needs and concerns is efficiently and effectively managed i.e., to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention
Develop business process improvement solutions & service quality processes to enhance customer service operations.
Manage and oversee 3PL temperature-controlled warehouse operations, ensuring compliant inbound-to-dispatch processes, optimal warehouse capacity and resource utilization, adequate manpower during peak periods, and effective governance through operational performance reviews.
Maintain cold chain integrity by ensuring temperature compliance, managing deviations and corrective actions, enforcing FEFO/FIFO inventory practices, and supporting quality, food safety, and audit requirements.
Manage inventory accuracy and control through effective stock reconciliation, cycle counting, variance investigation, corrective actions, and proper disposition of write-off and blocked stocks.
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Diploma or Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, Engineering, Operations Management, or a related discipline.
Minimum 3 years of relevant experience for Executive level, or 8 years for Assistant Manager level.
Proven experience in operations, logistics, fleet management, or supply chain management.
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Oversee and manage daily finance and administrative operations to ensure smooth and efficient business processes.
Manage financial activities including collections, payments, procurement, and related documentation, ensuring accuracy and compliance with company policies.
Ensure proper financial controls, procedures, and documentation are maintained.
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Draft, review and negotiate various type of commercial agreements, including service agreements, non-disclosure agreements, memorandum of understanding, joint venture agreements, employment agreements, etc.
Experience in employment related laws, Employment Act, Industrial Relations Act, OSHA (if any), F&M Act (if any), etc.
Manage overall employee relations and employment-related legal matters, ensuring compliance with labor laws and employment regulations.
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