The IT Support Engineer / Junior Technologist is based in our Kuala Lumpur office and looks after IT for the 1000heads APAC business, roughly 40 people across Kuala Lumpur, Sydney, Melbourne and Tokyo. The role splits three ways: around 40% is day-to-day IT support for APAC, around 10% is working with our global IT team in London and covering the occasional out-of-hours request, and the remaining 50% is spent on regional technology projects alongside our Technical Director, AI Specialist and Full Stack Developer.
Lead the investigation and resolution of complex payment incidents, including failed or delayed transactions, callback failures, settlement discrepancies, reconciliation mismatches and merchant-integration issues.
You will be an integral part of our global IT team providing high quality technical insights and services to ExxonMobil business globally working with modern technologies and applications.
You will be an integral part of our global IT team providing high quality technical insights and services to ExxonMobil business globally working with modern technologies and applications.
You will be an integral part of our global IT team providing high quality technical insights and services to ExxonMobil business globally working with modern technologies and applications.