Processing motor insurance claims including estimation and loss adjustment, verifying claim documentation, evaluating claim eligibility and calculating appropriate cost of repair or claim settlements accurately within a strict turnaround time.
Lead and manage the service team responsible for calibration, maintenance, and repair of metrology instruments, mainly Coordinate Measuring Machine (CMM), Vision/Multisensor Measuring System, Portable Measuring Arm, Laser Tracker and etc.
Support the operation and maintenance of cloud and infrastructure services, with a primary focus on AWS environments, including core services such as compute, storage, networking, and database platforms, alongside hybrid on-premises integration.
Responsible as a first contact (Level 1 support) to handle any phone call and email from sales agents all over Malaysia regarding to their application issue. Only supporting Malaysia region..