Customer Excellence: Act as the primary liaison between customers, Sales, Production, and Logistics to deliver best-in-class service and resolve shipment issues promptly.
Order & Shipping Fulfillment: Process orders, manage quotations, and coordinate directly with shipping lines, carriers, and forwarders to ensure accurate cargo tracking and documentation.
Priority & Route Optimization: Adjust schedules and optimize routing to minimize fulfillment costs while achieving top On-Time In-Full (OTIF) delivery.
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Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the bank strategic objectives.
Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch's cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.Responsible for handling and supporting first line resolution of enquires and complaints.Responsible as relief in absent of Service & Operations Manager (SOM).
Customer Service OrientedGood Communication and interpersonal skillsExcellent time managementMinimum Diploma qualification from relevant field of study (banking, finance, etc)Relevant experience in clerical, office administrative, cash handling function, sales or customer service
Candidates should possess strong New Business Development and Lead Generation skills, with the ability to identify prospects and convert opportunities into sustainable revenue.
Lead and manage Central Distributor’s Sales Team.
Execute Trade plans and manage Food Service Key Accounts
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Support the preparation of management accounts, financial results, financial reporting, forecasts for the entities ensuring revenue, expenses and Balance Sheet items are appropriately captured.
Support the audit process, including providing guidance support for the audit of the company, and all related statutory financial reports.
Perform month-end closing and complete the monthly and yearly close process within the timelines provided.
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