Respond promptly and professionally to customer inquiries regarding product issues, warranty claims, and service requests via phone, email, and in-person.
A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.
Operations & Floor ManagementOversee day-to-day store operations.Ensure smooth service flow, especially during peak periodsCoordinate effectively between kitchen and service staff.
To lead the in house maintenance team to perform routine maintenance and 1st level troubleshooting works for Street Lighting and Building Services M, E&E system.