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Service Jobs in Federal Territory - September 2026 - Urgent Hiring
Showing 1,980 jobs results for
"service"
in Federal Territory
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Manage Alert
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
25 days ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
25 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Customer Service: Welcome customers, take orders accurately, answer product questions, and provide friendly service.
- Sales: Recommend suitable bakery products, beverages, and combos to support sales targets.
- Food & Beverage Preparation: Prepare drinks, light food, and bakery items according to recipes, portion, and presentation standards. ...
Posted
12 days ago
MYR1,800 - MYR1,800 Per Month
KL City
- Maternity leave
- Meal provided
- Parental leave ...
Posted
25 days ago
Undisclosed
KL City
- Oversee daily Front Office operations, ensuring smooth check-in, check-out, and guest service delivery in line with Shangri-La standards.
- Supervise and guide Front Office team members, including Service Leaders and Associates, fostering a positive and motivated work environment.
- Manage guest feedback promptly, ensuring issues are resolved effectively and service recovery actions are implemented to enhance guest satisfaction. ...
Posted
25 days ago
ISOTEX SERVICES SDN BHD
MYR1,800 - MYR1,800 Per Month
KL City
- Prepare and serve coffee, tea, and other beverages to customers
- Operate coffee machines (espresso, grinder, etc.)
- Maintain cleanliness and hygiene of the café ...
Posted
25 days ago
Undisclosed
KL City
- Quality Assurance Reviews: Conduct regular quality audits on customer interactions to ensure compliance with SOPs, communication standards, and solution accuracy. Provide structured coaching using established frameworks to drive agent performance improvement.
- Quality Framework & Governance: Maintain and enhance QA frameworks including scorecards, coaching approaches, and audit standards to ensure consistency, fairness, and continuous improvement across teams.
- Reporting & Insights: Prepare concise, data-driven reports to highlight performance trends, gaps, and risks. Communicate actionable recommendations to stakeholders and track the effectiveness of implemented actions. ...
Posted
25 days ago
Undisclosed
Malaysia
- 100% Visa Sponsorship Provided
- Flight Ticket Provided
- Accommodation Support ...
Posted
4 days ago
Undisclosed
KL City
- Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
Posted
a day ago
Undisclosed
KL City
- Assist with onboarding and offboarding processes, including documentations such as personal file updates.
- Support employment contract management and verification processes.
- Help maintain accurate employee records in Workday and ensure data integrity. ...
Posted
a day ago
MYR1,700 - MYR1,950 Per Month
KL City
- Additional leave
- Maternity leave
- Opportunities for promotion ...
Posted
2 days ago
Japanese Restaurant Service Staff | 5 Days |Up to RM3,000| S Japanese Restaurant Service Staff | 5 Days |Up to RM3,000| S
Agensi Pekerjaan Hiredsearch Services Sdn Bhd
MYR2,600 - MYR3,000 Per Month
KL City
- 1 Utama
- KL Midtown, Mont Kiara
- Basic Salary: RM2,600 ...
Posted
7 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Develop and execute a sales plan to achieve sales targets
- Identifies, prioritizes, and executes against accounts/prospects articulated in the sales plans
- To assist in developing and implementing effective marketing plans, promotional strategy (existing or new products launch) to achieve the company’s objectives and targets. Customers are including distributors, manufacturers, and any/all of the above mentioned in the Primary Job Purpose as assigned from time to time ...
Posted
a month ago
Undisclosed
Taman Wilayah Selayang
- Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
- Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
- Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries ...
Posted
7 days ago
JEV Management & Trading
Undisclosed
KL City
- Funnel/Forecast process – Establish close interlocks with relevant teams to track health of funnel; Ensure funnel discipline; Highlight risks by monitoring large deals and be integral part of the commit call cadence
- Business governance & cadence incl QBR, QBO, KPI tracking, Account reviews, Account Planning etc
- Escalations / Commission Issues – Oversee & close any escalations/ Commission issues by connecting all relevant stakeholders; providing guidance, oversight to team ...
Posted
a month ago
Accenture Southeast Asia
Undisclosed
KL City
- Lead, motivate, and coach a team of contact centre agents to achieve performance targets and service excellence
- Monitor and manage day-to-day operations across all communication channels
- Support agents in handling complex complaints, escalations, and sensitive consumer cases for a timely resolution ...
Posted
a month ago
MYR4,500 - MYR4,500 Per Month
- Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers.
- Provide internal sales support which includes preparing quotation, confirmation orders, delivery order, invoices and other relevant documents.
- Assist sales order processing and follow up on delivery status of orders and track on collection. ...
Posted
a month ago
PRIFE INTERNATIONAL SDN BHD
Undisclosed
KL City
- POSITION SUMMARY
- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
a month ago
Customer Service ( Korean Speaker) - Airlines project Customer Service ( Korean Speaker) - Airlines project
Transcosmos Malaysia Sdn Bhd
Undisclosed
KL City
- We are looking for a talented individual to oversee a team of agents providing multi-channel customer support (inbound and outbound calls). The role ensures service excellence, team engagement, and operational performance aligned with KPIs. The Team Lead acts as a coach, mentor, and problem-solver — supporting agents in complaint handling, order and return processing, and customer satisfaction improvement. This position requires strong background in call centre operations, effective leadership, analytical thinking and cross-functional collaboration. Client is constantly evolving; there is potential to grow with us in the engagement centre or to other areas of the company.
- Job Qualifications
Posted
a month ago
Undisclosed
KL City
- The Quality Assurance Analyst’s primary role is to be responsible for assessing the performance of the engagement center’s agents who deal with our consumers. The QA Analyst will monitor calls to assess technical accuracy, customer service performance, demeanor and complying with policies and procedures.
- Job Qualifications:
Posted
a month ago
Undisclosed
KL City
- Ability to thrive at the pace and scale of Amazon
- Ability to work independently and manage multiple competing priorities
- Ability and willingness to collaborate with peers around the globe, which may involve some participation in meetings at odd hours ...
Posted
23 days ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
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