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Service Jobs in Wp Kuala Lumpur - October 2026 - Urgent Hiring
Showing 4,703 jobs results for
"service"
in Wp Kuala Lumpur
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MYR1,000 - MYR1,000 Per Month
KL City
- State your internship dates.
- Why are you interested in this role, and what makes you think you’d be a good fit?
- This role involves packing orders accurately and on time. What do you personally do to make sure you don’t miss details or make mistakes when handling repetitive tasks? ...
Posted
a month ago
Accenture Southeast Asia
Undisclosed
KL City
- Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing systems.
- Log, categorize, prioritize, and track incidents and service requests in accordance with established service management processes.
- Diagnose and troubleshoot hardware, software, network, and application-related issues, escalating complex cases when necessary. ...
Posted
a month ago
Undisclosed
KL City
- Define and implement global service management strategies and governance frameworks for Omya OS&S to ensure consistency and compliance
- Define and own the KPI framework and target-setting for OS&S service performance (availability, SLA adherence, quality, cost, customer satisfaction)
- Establish a reliable performance reporting cadence and deliver accurate, actionable reports and insights to OS&S leadership and Omya executive stakeholders ...
Posted
a month ago
Accenture Southeast Asia
Undisclosed
KL City
- Handle support/service escalations to/from clients
- Transfer calls to the Tier 2 department
- Will track and report system issues as needed ...
Posted
a month ago
Accenture Southeast Asia
Undisclosed
KL City
- Assist Staff Manager and resolve all training requirement
- Develop and maintain documents for various processes, assist in preparing development plans
- Ensure SOPs and process are compliant to last business and government updates ...
Posted
a month ago
Undisclosed
KL City
- Develop and evaluate procedures, controls, user requirements, and functional specifications to identify gaps between the current state and future state, and propose enhancements to current business processes, reports, and applications to optimize system effectiveness.
- Be the liaison between business and technical users and work to ensure project timelines and milestones are met.
- Responsible for delivering and managing projects, individuals workstreams, and communicating project statuses to senior management. ...
Posted
a month ago
Undisclosed
KL City
- Ability to thrive at the pace and scale of Amazon
- Ability to work independently and manage multiple competing priorities
- Ability and willingness to collaborate with peers around the globe, which may involve some participation in meetings at odd hours ...
Posted
24 days ago
Undisclosed
KL City
- Design and operationalize copilot workflows for tasks such as translation capability, issue summarization, knowledge retrieval, and post-incident follow-up.
- Surface risks early by spotting weak signals in service metrics, support queues, partner feedback, and delivery execution.
- Prepare concise updates for stakeholders, with a clear view of what changed, what matters, and what needs a decision. ...
Posted
21 days ago
Undisclosed
KL City
- including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok.
- Design and operationalize copilot workflows for tasks such as translation capability, issue summarization, knowledge retrieval, and post-incident follow-up.
- Surface risks early by spotting weak signals in service metrics, support queues, partner feedback, and delivery execution. ...
Posted
21 days ago
MYR1,700 - MYR2,300 Per Month
KL City
- Menyambut pelanggan dengan mesra dan profesional, serta memberi bantuan sepanjang pengalaman mereka.
- Menerima pesanan dan memproses pembayaran dengan tepat.
- Menyediakan, memasak, membungkus, dan menyajikan popcorn mengikut piawaian Cornery. ...
Posted
a day ago
Undisclosed
KL City
- Develop and maintain a comprehensive understanding of the Payment / Internet Banking / Mobile Banking from front to back including customer journey and service requests and routing to backend operation processing if the requests are not Straight through processed.
- Design and document end-to-end customer service fulfilment process models, business architecture diagrams, data flows, and integration points with other systems, especially for cases that can be STP.
- Collaborate with business stakeholders, product managers and operation users: ...
Posted
21 days ago
Undisclosed
KL City
- Provide 1st and 2nd level operational database support on functions associated with maintenance of Oracle Server databases plus MSSQL/SQLMI/MYSQL/POSTGRES/Mongo cluster/standalone onprem/cloud including administration, performance , security &hardening, back-up,dataguard configuration and maintenance, reporting, and recovery procedures.
- Assist and respond promptly to incident, investigate & provide permanent resolution of incidents escalated.
- Manage database changes through change request process & provide status reports to the relevant parties. ...
Posted
a month ago
Service Crew [up to RM3,000 | 5 days | KL Midtown or One Utama] Service Crew [up to RM3,000 | 5 days | KL Midtown or One Utama]
Agensi Pekerjaan Hiredsearch Services Sdn Bhd
MYR2,600 - MYR3,000 Per Month
KL City
- Excellent customer service must always start with a warm and sincere smile.
- Process cash, check, and credit card payments using cash registers and digital systems.
- Handling and taking care of Walkie-Talkie, POS and other systems/ electronics appliances. ...
Posted
a day ago
Undisclosed
KL City
- You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
- To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
- To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality. ...
Posted
3 days ago
MYR2,000 - MYR2,600 Per Month
KL City
- Handle inbound calls for customer inquiries & complaints (Hotlink Prepaid)
- Perform cross-selling & upgrades (Prepaid → Postpaid)
- Deliver excellent customer experience while achieving sales ...
Posted
13 days ago
Undisclosed
KL City
- You may be assigned as Level 1 AMS support or Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
- To render AMS support for escalated issues by performing in-depth production incident (basic to medium level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
- To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality. ...
Posted
5 days ago
Undisclosed
KL City
- Proactively attend to customer order request and troubleshooting activities.
- Ensure continuous communication with Customer Service, Supply Team, Business Process Managers, and other Stakeholders.
- Supporting set-up of new business ventures. ...
Posted
16 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Customer Service: Welcome customers, take orders accurately, answer product questions, and provide friendly service.
- Sales: Recommend suitable bakery products, beverages, and combos to support sales targets.
- Food & Beverage Preparation: Prepare drinks, light food, and bakery items according to recipes, portion, and presentation standards. ...
Posted
21 days ago
Undisclosed
KL City
- You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
- To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
- To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality. ...
Posted
6 days ago
Undisclosed
KL City
- You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
- To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
- To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality. ...
Posted
6 days ago
Undisclosed
KL City
- You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
- To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
- To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality. ...
Posted
18 days ago
Undisclosed
KL City
- You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
- To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
- To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality. ...
Posted
7 days ago
Undisclosed
KL City
- You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
- To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
- To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality. ...
Posted
7 days ago
Undisclosed
KL City
- You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
- To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
- To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality. ...
Posted
7 days ago
Undisclosed
KL City
- Lead, coach, and manage a team of approximately 15 Contact Centre Inbound Agents.
- Monitor service level, answer rate, abandonment, queue conditions, and agent availability throughout the shift.
- Work closely with RTA/WFM to address intraday staffing gaps, adherence exceptions, and unexpected volume changes. ...
Posted
a month ago
Undisclosed
KL City
- Handle inbound calls professionally, accurately, and within the required service standards.
- Perform customer verification before disclosing information or processing any request.
- Identify correct type of case and escalate cases promptly through the approved channel. ...
Posted
8 days ago
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