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Service Jobs in Wp Kuala Lumpur - October 2026 - Urgent Hiring
Showing 4,694 jobs results for
"service"
in Wp Kuala Lumpur
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Manage Alert
Undisclosed
KL City
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products.
- Assess/evaluate and propose credit applications diligently. ...
Posted
a month ago
Undisclosed
KL City
- Ideally with a relevant degree or diploma in Hospitality or Tourism management.
- Minimum 2 years' work experience hotel operations.
- Good problem solving, administrative and interpersonal skills are a must. ...
Posted
22 days ago
Undisclosed
KL City
- Handle customer inquiries via Live chat/Email
- Resolve standard L1 queries, including general product information, basic transaction status checks ,account guidance and FAQs
- Follow strict SOP-based handling and scripts ...
Posted
22 days ago
Undisclosed
KL City
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products.
- Assess/evaluate and propose credit applications diligently. ...
Posted
a month ago
Undisclosed
KL City
- Analyses and monitors all assigned aged debtors and actively works to reduce delinquency. Ensures prompt action is taken for non-payment or continued late payment.
- Provides regular reporting on the status of overdue debt including month end statistics.
- Provide timely resolution to various stakeholders on any O2C request, enquiries or escalations. Ensure no backlog in Group mailbox and workflow flow. ...
Posted
22 days ago
Undisclosed
KL City
- Participate in defining and continuously improving data quality standards, judgment rules, and acceptance criteria for large model training and evaluation scenarios.
- Review data outputs against quality standards, identify issues, drive correction loops, and ensure accuracy and consistency.
- Assess complex, ambiguous, and boundary cases, and turn decisions into reusable judgment rules and knowledge assets. ...
Posted
14 days ago
Undisclosed
KL City
- Solving business problems by customizing the Salesforce Platform
- Building, configuring, and automating technology solutions to deliver business value
- Upgrading and configuring Salesforce systems for optimized integration ...
Posted
17 days ago
Undisclosed
KL City
- You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
- To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
- To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality. ...
Posted
17 days ago
Undisclosed
KL City
- Quality Assurance Reviews: Conduct regular quality audits on customer interactions to ensure compliance with SOPs, communication standards, and solution accuracy. Provide structured coaching using established frameworks to drive agent performance improvement.
- Quality Framework & Governance: Maintain and enhance QA frameworks including scorecards, coaching approaches, and audit standards to ensure consistency, fairness, and continuous improvement across teams.
- Reporting & Insights: Prepare concise, data-driven reports to highlight performance trends, gaps, and risks. Communicate actionable recommendations to stakeholders and track the effectiveness of implemented actions. ...
Posted
a month ago
Undisclosed
KL City
- Utilize data analytics to improve efficiency and identify new opportunities.
- Use customer data to establish offer, segment and variable test and then track associated performance.
- He or she will effectively manage and oversee the implementation & execution of data driven marketing campaigns through targeted marketing to maximize customer lifetime value. ...
Posted
2 days ago
Assistant Manager, Key Account - Product Development Assistant Manager, Key Account - Product Development
AEON Credit Service (M) Berhad
Undisclosed
KL City
- Initiate, discuss and negotiate with merchant and business partners for marketing campaign/ promotion.
- To monitor and improve merchant sales performance.
- To conduct Marketing survey in order to gather relevant information such as market trend, competitor activities and customer behaviour. ...
Posted
2 days ago
Undisclosed
KL City
- Oversees the company’s trade debtor account NPL collection, credit loss recovery operation, and overall performance of company’s business process outsourcing (BPO) activities. This role involves strategic planning, operational management, and ensuring client satisfaction, requiring strong leadership, good communication skill, and problem-solving skills.
- Possess knowledge concerning BPO compliance requirement, Hire Purchase Act, and Fair Debt Collection Practices set by regulators e.g. Bank Negara Malaysia (BNM), Ministry of Domestic Trade and Consumer Affair (KPDNHEP).
- Instill high degree of compliance culture within the company’s Servicing Group. ...
Posted
16 hours ago
AEON Credit Service (M) Berhad
Undisclosed
KL City
- Lead AEON Credit’s end-to-end digital business transformation strategy, focusing on operational modernization and digital-first solutions aligned with corporate objectives.
- Oversee the planning, execution, and governance of transformation projects, ensuring delivery within scope, timeline, and budget.
- Collaborate closely with IT and other key stakeholders to develop and execute strategic plans that support technology and business integration. ...
Posted
5 days ago
Undisclosed
KL City
- You may be assigned as Level 1 AMS support or Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
- To render AMS support for escalated issues by performing in-depth production incident (basic to medium level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
- To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality. ...
Posted
18 days ago
Undisclosed
KL City
- Support Korean-speaking customers via Chat & Email
- Resolve customer inquiries professionally and efficiently
- Deliver an exceptional customer experience ...
Posted
22 days ago
Undisclosed
KL City
- Establish and review Risk Management Framework, Policies & Procedure in line with regulatory requirement and risk appetite
- Establish and review the Group's key risk indicator align with regulatory requirement and long-term goal of ACSM where required
- Plan and execute business continuity management policy, methodologies, and process to ensure effectiveness of business resilience of the Group during crisis or incidents ...
Posted
6 days ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
KL City
- You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
- To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
- To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality. ...
Posted
17 days ago
Undisclosed
KL City
- You may be assigned as Level 2 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
- To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
- To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality. ...
Posted
17 days ago
Undisclosed
KL City
- What You Will Do
- Promote Products : Setup at malls, events, and roadshows to promote credit cards to potential customers .
- Explain the perks: Break down the card features and benefits in a way that's easy for customers to understand. ...
Posted
12 days ago
Undisclosed
KL City
- Design and develop AI Agents for Customer Service and operational use cases.
- Build agentic workflows involving reasoning, decision-making, tool calling, and multi-step task execution.
- Enable AI Agents to interact with internal systems through APIs, automation tools, and other integration mechanisms. ...
Posted
a month ago
AEON Credit Service (M) Berhad
Undisclosed
KL City
- Collaborate with the Business Development Manager to develop and execute strategies for achieving company’s overall goals and vision.
- Refine products and streamline processes through teamwork and data-driven insights.
- Conduct comprehensive market research to identify potential business opportunities and emerging market trends. ...
Posted
13 days ago
AEON Credit Service (M) Berhad
Undisclosed
KL City
- To oversee the Company’s corporate governance, policy and procedure management and internal control activities in compliance with applicable regulatory requirements and industry best practices.
- To lead and promote continuous improvement initiatives and operational excellence across the business process functions.
- To oversee the effective implementation, maintenance, and continual improvement of the Integrated Management System (IMS), which includes ISO 9001, ISO 14001, and ISO 27001, as well as to ensure alignment and support for the Anti-Bribery & Corruption Management System (ISO 37001). ...
Posted
13 days ago
Undisclosed
KL City
- Independently execute, deployment, migration, and optimization activities of robust service provider for strategic customers.
- Create customer-facing documentation, migration plans, and implementation plans aligned to CX standards; build complex test environments to validate designs.
- Engage in customer solution discussions — connecting proposed solutions to business priorities ...
Posted
a month ago
Undisclosed
KL City
- Direct, guide, and develop the HR Shared Services team to ensure exceptional service delivery across recruiting, pre-onboarding, the full spectrum of the employee lifecycle, and HR systems management. This includes, but is not limited to, the administration of performance management and goal setting, compensation and benefits, and qualification and learning processes.
- Foster a culture of continuous improvement by implementing industry best practices to elevate the quality and efficiency of HR services.
- Coordinate with Centres of Excellence (CoEs), HRBPs, CHROs, and third-party vendors to resolve operational issues and maintain consistent service levels. ...
Posted
a month ago
Undisclosed
KL City
- POSITION SUMMARY – F&B and Event Service Expert
- Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests’ experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.
- Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
24 days ago
Undisclosed
KL City
- The Financial Markets Ombudsman Service (FMOS) (please refer to our website at www.fmos.org.my for more information), would like to invite applications from qualified and experienced candidates for the following position:-
- Clerical Officer
- (Kuala Lumpur) ...
Posted
14 days ago
Undisclosed
KL City
- E-learning for Service Provider for SP to get familiar with the SP SOP requirement.
- Compile the local operations activities at the Country level to support the MSS
- Open to all undergraduates and priority to Final year students from Business Studies/Admin/Logistics/ Supply Chain or equivalent. ...
Posted
25 days ago
Undisclosed
KL City
- Establish and review Risk Management Framework, Policies & Procedure in line with regulatory requirement and risk appetite
- Establish and review the Group's key risk indicator align with regulatory requirement and long-term goal of ACSM where required
- Plan and execute business continuity management policy, methodologies, and process to ensure effectiveness of business resilience of the Group during crisis or incidents ...
Posted
14 days ago
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