400+ Service Leader Jobs - June 2026 - Urgent Hiring
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"service leader"
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Undisclosed
KL City
- Own the improvement of efficiency, quality, and cost metrics for the Global Payment Service Delivery team. Deliver business outcomes by refining team operating mechanisms, building operational tools, and developing talent.
- Build effective internal and external communication mechanisms. Establish smooth complaint-handling collaboration, SOP sharing, and continuous improvement processes with upstream customer service teams; identify product and business issues through internal feedback channels and drive the development of service tools and resolution capabilities.
- Leverage new technologies such as AI to improve day-to-day operational efficiency and quality, and lead the team’s upgrade from complaint handling toward process operations and tool operations. ...
Posted
2 days ago
Undisclosed
Singapore
- Own the improvement of efficiency, quality, and cost metrics for the Global Payment Service Delivery team. Deliver business outcomes by refining team operating mechanisms, building operational tools, and developing talent.
- Build effective internal and external communication mechanisms. Establish smooth complaint-handling collaboration, SOP sharing, and continuous improvement processes with upstream customer service teams; identify product and business issues through internal feedback channels and drive the development of service tools and resolution capabilities.
- Leverage new technologies such as AI to improve day-to-day operational efficiency and quality, and lead the team’s upgrade from complaint handling toward process operations and tool operations. ...
Posted
2 days ago
Undisclosed
George Town
- Bachelor’s degree or equivalent diploma
- Minimum 1~2 years of leadership/people management experience (SME, QA, Trainer, and other Support roles are also eligible to apply)
- Has the ability to deliver feedback and coaching to team members basis the collected data from Quality monitoring and reporting development plan to stakeholders in an actionable format ...
Posted
18 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Responsible for daily operation and will assist Manager with daily operation.
- Serve food and beverages in a cheerful and professional manner.
- Demonstrate clear communication with customers. ...
Posted
a month ago
MYR2,500 - MYR3,000 Per Month
KL City
- Monitor calls against guidelines to coach team members on interaction quality, accuracy, and product knowledge.
- Analyze daily, weekly, and monthly statistics to identify trends, provide constructive feedback, and conduct regular performance appraisals.
- Align the team with management objectives and plans to ensure targets are achieved. ...
Posted
a month ago
MYR2,500 - MYR2,800 Per Month
KL City
- To be proactive, responsible & responsive Leader.
- To monitor calls according to the agreed guidelines and act as a coach to the team of CSPs assessing the quality of the interaction, customer service skills, accuracy, product and process knowledge.
- To analyse performance information and statistics on a daily, weekly and monthly basis, identifying trends at individual and team level and providing feedback, which will improve performance and motivate individuals to achieve their targets. ...
Posted
a month ago
MYR2,500 - MYR2,800 Per Month
KL City
- To be proactive, responsible & responsive Leader.
- To monitor calls according to the agreed guidelines and act as a coach to the team of CSPs assessing the quality of the interaction, customer service skills, accuracy, product and process knowledge.
- To analyse performance information and statistics on a daily, weekly and monthly basis, identifying trends at individual and team level and providing feedback, which will improve performance and motivate individuals to achieve their targets. ...
Posted
a month ago
Undisclosed
Singapore
- Lead and grow a team of specialised technical talent across multiple specialty areas e.g., AI/ML, Data and Analytics, Application Development, Security, Infrastructure, Cloud Migration
- Own implementation of diverse and multiple (>50 concurrent) customer cloud programs
- Develop strategic delivery partners to augment and scale specialist delivery capacity and skills ...
Posted
2 days ago
Undisclosed
KL City
- Lead and monitor the operational execution of order management activities with accuracy and consistency.
- Manage order confirmation processes, including SAP aATP PAL exceptions.
- Monitor daily operational flows and ensure timely resolution of exceptions and urgent issues. ...
Posted
2 days ago
Undisclosed
KL City
- Lead and monitor the operational execution of order management activities with accuracy and consistency.
- Manage order confirmation processes, including SAP aATP PAL exceptions.
- Monitor daily operational flows and ensure timely resolution of exceptions and urgent issues. ...
Posted
2 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- Job Description
- We are a growing Japanese restaurant group operating multiple restaurant concepts in Singapore.
- We are looking for friendly, energetic, and customer-focused individuals to join our team. No experience is required. Training will be provided, and outstanding candidates may be considered for Team Leader positions.What We Offer ...
Posted
16 days ago
IBM INNOVATION SERVICES PTE. LTD.
SGD16,200 - SGD16,200 Per Month
Singapore
- As a Demand Generation Professional, you will devise and execute joint marketing strategies with Global Service partners, driving partnership growth and integration. This role involves collaboration with various stakeholders, including Partner Managing Directors, to develop and execute co-planned strategies and initiatives.
- Your primary responsibilities will include:
- • Partnership Strategy Development: Articulate and drive partnership strategies to support 3-year partnership growth targets, developing partner growth plans cross-functionally. ...
Posted
25 days ago
Undisclosed
Singapore
- Sales Cadence & Accountability
- Establish and run a consistent weekly/monthly/quarterly business rhythm (WBR/MBR/QBR) with AKA Country Service Sales Managers to drive on-time contract renewals, warranty conversions, and contract win-backs.
- Define and track KPIs (e.g., renewal rate, capture rate, conversion cycle time, revenue per install base) and enforce accountability to targets. ...
Posted
a month ago
Undisclosed
Kawasan Sekitar Kuala Lumpur
- Lead and manage a team of customer service agents to achieve operational KPIs and service level agreements (SLAs).
- Monitor daily team performance including productivity, quality, CSAT, attendance, and adherence metrics.
- Conduct regular coaching sessions, performance reviews, and development plans for team members. ...
Posted
25 days ago
Undisclosed
KL City
- Oversee the execution of master data and supply chain parameter updates with accuracy and consistency.
- Update Supply Chain Design data, including Target Safety Stocks, validity dates, and inventory parameters.
- Manage Supply Chain Parameters in execution and planning tools, including SAP-IBP. ...
Posted
2 days ago
Undisclosed
KL City
- Oversee the execution of master data and supply chain parameter updates with accuracy and consistency.
- Update Supply Chain Design data, including Target Safety Stocks, validity dates, and inventory parameters.
- Manage Supply Chain Parameters in execution and planning tools, including SAP-IBP. ...
Posted
2 days ago
Undisclosed
KL City
- Sales Cadence & Accountability
- Establish and run a consistent weekly/monthly/quarterly business rhythm (WBR/MBR/QBR) with AKA Country Service Sales Managers to drive on-time contract renewals, warranty conversions, and contract win-backs.
- Define and track KPIs (e.g., renewal rate, capture rate, conversion cycle time, revenue per install base) and enforce accountability to targets. ...
Posted
a month ago
SGD2,500 - SGD2,500 Per Month
Singapore
- ️ JOIN A LEADING LUXURY HOSPITALITY & DINING TEAM ️
- Passionate about customer service and creating memorable dining experiences? We are hiring enthusiastic individuals to join a renowned hospitality group’s F&B team in Singapore!
- Positions Available:• Service Attendant – $2,500 to $3,200/month• F&B Captain – $2,750 to $3,500/month 2 Months Sign-on Bonus!! ...
Posted
12 days ago
Undisclosed
KL City
- Oversee the timely production and maintenance of operational KPIs and reporting deliverables.
- Ensure data availability, consistency, and quality for recurring reporting activities.
- Support the execution of reporting routines and performance monitoring cycles. ...
Posted
2 days ago
Undisclosed
KL City
- Oversee the timely production and maintenance of operational KPIs and reporting deliverables.
- Ensure data availability, consistency, and quality for recurring reporting activities.
- Support the execution of reporting routines and performance monitoring cycles. ...
Posted
2 days ago
MYR8,000 - MYR12,000 Per Month
KL City
- 3–5 years of experience in a call centre or customer service environment
- Proven experience as a Team Leader or Supervisor
- Experience managing remote or hybrid teams is highly preferred ...
Posted
2 days ago
MYR8,000 - MYR12,000 Per Month
KL City
- 3–5 years of experience in a call centre or customer service environment
- Previous experience as a Team Leader or Supervisor
- Experience managing remote or hybrid teams is highly preferred ...
Posted
2 days ago
Undisclosed
Petaling
- Otis Elevator Co. is hiring a Section Manager in Petaling Jaya, Malaysia, to oversee the Field Service team. This role entails managing day-to-day operations, ensuring safety and quality standards, and engaging with customers to meet expectations. Candidates should possess at least a high school education, with a BA/BS preferred.
- Experience leading technicians, ideally in the elevator industry, is necessary. The position offers a hybrid working model and a long-term employment contract with competitive benefits.
Posted
25 days ago
Undisclosed
Singapore, Singapore
- Business & Portfolio Management
- Drive portfolio performance across lending, deposits, and fee income of the team of Relationship Manager
- Oversee portfolio P&L, balancing growth, returns, and risk. ...
Posted
18 days ago
Undisclosed
Singapore
- Business & Portfolio Management
- Drive portfolio performance across lending, deposits, and fee income of the team of Relationship Manager
- Oversee portfolio P&L, balancing growth, returns, and risk. ...
Posted
18 days ago
Undisclosed
KL City
- Own end to end sales and revenue for this revenue stream, including pipeline generation, opportunity shaping, conversions and services revenue targets
- Identify services opportunities arising from client delivery needs, implementation challenges and/or innovative initiatives relating to payments
- Partner with Account Managers, Technical Account Managers and Delivery teams to convert implementation pain points into opportunities ...
Posted
20 days ago
Undisclosed
Singapore
- Lead and grow a team of specialised technical talent across multiple specialty areas e.g., AI/ML, Data and Analytics, Application Development, Security, Infrastructure, Cloud Migration
- Own implementation of diverse and multiple (>50 concurrent) customer cloud programs
- Develop strategic delivery partners to augment and scale specialist delivery capacity and skills ...
Posted
23 days ago
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