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Service Manager Jobs in Wp Kuala Lumpur - September 2026 - Urgent Hiring
Showing 341 jobs results for
"service manager"
in Wp Kuala Lumpur
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Undisclosed
KL City
- Embed Here for good and Group’s brand and values in Thailand / FSS Client Solutions / Client Solutions.
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]
- In addition to providing client services, you are expected to effectively manage implementation responsibilities. ...
Posted
7 days ago
Undisclosed
KL City
- Works closely across the bank to ensure best in class & quality services are being provided to local BAM clients
- Works closely with FI to align and understand client strategic growth opportunities for the local BAM clients
- Ensures consistent levels of service are provided to clients ...
Posted
7 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
- Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
11 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
- Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
12 days ago
Undisclosed
KL City
- Leading field service operations across Malaysia by managing day-to-day service delivery, including preventive and corrective maintenance, emergency response, modernization support, and technical services while ensuring safety, quality, efficiency, and customer responsiveness.
- Delivering on customer commitments by ensuring services are completed in line with contracts, agreed service levels, quality standards, safety requirements, response times, and operational performance targets.
- Building strong customer relationships by acting as the senior operational contact, conducting service reviews, resolving escalations, and driving customer satisfaction, retention, and long-term loyalty. ...
Posted
21 days ago
China Telecom Asia Pacific
Undisclosed
KL City
- Job Responsibilities:
- This position is a 3-6 months contract role.
- The Service Manager – Data Communications, ICT & IDC is responsible for the end-to-end service management and operational performance of telecommunications, ICT, and Internet Data Center (IDC) services for enterprise, carrier, and cloud customers. ...
Posted
6 days ago
Undisclosed
KL City
- Manage the overall operations and performance of Food & Beverage outlets to ensure exceptional guest experiences, service excellence, and operational efficiency.
- Lead, coach, and supervise Assistant Guest Services Managers, team leaders, and service associates to achieve departmental objectives.
- Ensure all guests are greeted, seated, and served promptly, professionally, and courteously. ...
Posted
20 days ago
Undisclosed
KL City
- Oversee daily operations of the Lobby Lounge to ensure smooth service and profitability
- Maintain exceptional service standards in line with Shangri-La policies and brand expectations
- Lead, supervise, and motivate service staff, including scheduling, training, and performance management ...
Posted
20 days ago
Undisclosed
KL City
- Career Growth & Development Opportunities
- Hands-On Leadership & Operational Experience
- Dynamic & Supportive Work Environment ...
Posted
19 days ago
Undisclosed
KL City
- Plan, coordinate, and supervise daily service schedules to ensure efficient workflow, timely delivery, and proper record-keeping.
- Address and resolve operational issues promptly to maintain service continuity.
- Serve as the main point of contact for key stakeholders. Conduct regular review meetings, handle inquiries or feedback, and tailor solutions to meet client requirements. ...
Posted
12 days ago
Undisclosed
KL City
- Oversee daily Front Office operations, ensuring smooth check-in, check-out, and guest service delivery in line with Shangri-La standards.
- Supervise and guide Front Office team members, including Service Leaders and Associates, fostering a positive and motivated work environment.
- Manage guest feedback promptly, ensuring issues are resolved effectively and service recovery actions are implemented to enhance guest satisfaction. ...
Posted
8 days ago
Undisclosed
KL City
- Establish and maintain strong operational and commercial relationships with complex clients to support contractual revenue delivery and long-term partnerships; accountable for overseeing service delivery
- Minimum 7+ years of professional experience, including at least 4 years in a client-facing role, with demonstrated delivery of high-quality services in HR & Payroll, Accounting & Tax, Global Entity Management, or Fund Services (depending on service line allocation)
- We never ask for any kind of payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment or asked to make a purchase, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website. ...
Posted
21 days ago
Undisclosed
KL City
- Champion a customer-first culture by setting high service standards and effectively resolving escalated issues.
- Act as the primary point of contact for escalated customer inquiries and complaints, ensuring prompt resolution and reporting via tracking systems.
- Promote and encourage the use of digital banking platforms to improve customer convenience. ...
Posted
5 days ago
Undisclosed
KL City
- To deliver the right level of client service and advice to Securities Services clients in all interactions for their transactional enquiries, complaints, and other service-related issues based on the client tiering model.
- Responsible for serving as primary contact person for clients and internal staff for advice, enquiries, complaints and any other service issues.
- Deliver excellent service against agreed service standards and in line with client satisfaction criteria. ...
Posted
21 days ago
Undisclosed
KL City
- Leading field service operations across Malaysia by managing day-to-day service delivery, including preventive and corrective maintenance, emergency response, modernization support, and technical services while ensuring safety, quality, efficiency, and customer responsiveness.
- Delivering on customer commitments by ensuring services are completed in line with contracts, agreed service levels, quality standards, safety requirements, response times, and operational performance targets.
- Building strong customer relationships by acting as the senior operational contact, conducting service reviews, resolving escalations, and driving customer satisfaction, retention, and long-term loyalty. ...
Posted
a month ago
MYR16,000 - MYR19,000 Per Month
KL City
- Location : Cyberjaya
- Salary : Max RM19,000
- Employment Type: Full-time Employment ...
Posted
a month ago
Undisclosed
KL City
- Oversee daily Front Office operations, ensuring smooth check-in, check-out, and guest service delivery in line with Shangri-La standards.
- Supervise and guide Front Office team members, including Service Leaders and Associates, fostering a positive and motivated work environment.
- Manage guest feedback promptly, ensuring issues are resolved effectively and service recovery actions are implemented to enhance guest satisfaction. ...
Posted
20 days ago
Undisclosed
KL City
- Oversee and ensure the smooth daily operations of banquet functions and events.
- Maintain service quality, food and beverage standards, and cleanliness of assigned areas.
- Ensure company policies, procedures, and service standards are communicated and consistently followed by team members. ...
Posted
a month ago
MYR20,000 - MYR20,000 Per Month
KL City
- Bottleneck Analysis: Proactively identify systemic delivery roadblocks, code delivery bottlenecks, and dependency conflicts across squads to maintain a high, predictable delivery cadence.
- Clean Code Framework: Drive adherence to clean coding principles (SOLID, DRY), automated static code analysis, vulnerability scanning, and peer review standards to minimize technical debt and production defect leakage.
- Logic Preservation: Spearhead the decomposition of legacy monolithic applications into modular, scalable Java/Spring Boot microservices, ensuring 100% preservation of complex legacy business rules, rating calculations, and underwriting/claims logic. ...
Posted
4 days ago
MYR15,000 - MYR18,000 Per Month
KL City
- Design Baseline Adherence: Enforce rigorous technical governance across all delivery tracks to guarantee that application code is implemented strictly in accordance with approved Solution Designs, Architecture Blueprints, and API contracts.
- Audit & Sign-Off: Institute architecture review gates prior to sprint releases; prevent scope creep, design drift, and unauthorized code deviations from established technical baselines.
- Velocity & Throughput Monitoring: Define, track, and optimize granular developer productivity metrics, including sprint velocity, burn-down trends, and individual/team throughput (e.g., Story Points delivered per developer per day). ...
Posted
5 days ago
Undisclosed
KL City
- engineering health into clear, non-technical business language for executive leadership
- Role Summary:
- The Application Service Delivery Manager will drive execution governance, engineering quality, and team ...
Posted
6 days ago
Beijing Foreign Enterprise Management Consultants Co.,Ltd.
Undisclosed
KL City
- Responsible for the order and market presence of Huawei's service products (integration, maintenance, operation management and etc.)
- Insight into the market dynamics and competitors related to service products, and formulate corresponding market strategies
- Implement the marketing strategy of service products, organize and participate in relevant exhibitions, and influence key customers. ...
Posted
19 days ago
Undisclosed
KL City
- Responsible for monitoring and management of the network operation for MS projects Responsible for the development of project network operation management methodology, including FLM, NOC and OSS domain.
- Responsible for developing O&M Process, Procedure, Template, Tools, Regulations etc., and reinforce its execution
- Responsible for the routine monitoring of network operation & performance management in terms of SLA & KPI. ...
Posted
7 days ago
Undisclosed
KL City
- Own the end-to-end performance of the credit card portfolio and drive sustainable growth in card acquisition, activation, spend, retention, and profitability.
- Develop and refine card product value propositions, benefits, rewards, and customer experiences to ensure competitive differentiation.
- Conduct market research, competitive benchmarking, and customer analysis to identify growth opportunities and portfolio gaps. ...
Posted
8 days ago
Undisclosed
KL City
- Act as primary focal point for technical operation, ideas and hurdles.
- Familiarity with VMware cloud and DR, backup management.
- Understanding of Microsoft, network and security related technologies as well as managed services support model ...
Posted
11 hours ago
Undisclosed
KL City
- Lead and manage SOC operations to ensure effective 24/7 security monitoring and incident response
- Deliver and manage security services across client environments to ensure protection, compliance, and operational resilience
- Oversee Managed Security Services (MSS) delivery, performance, and service quality ...
Posted
18 days ago
Undisclosed
KL City
- Conduct regular assessments to measure patient satisfaction and service quality. Analyze feedback, surveys, and patient complaints to identify trends, areas for improvement, and develop action plans to address concerns proactively.
- Conduct quantitative and qualitative analysis across multiple reports, as well as sentiment analysis, to understand the patient experience in the past and future to predict resource, service delivery, and expected performance vs. plan, and / or as directed by the superior.
- Collaborate with clinical and non-clinical teams to develop and implement programs that enhance the overall patient experience. This includes initiatives such as patient feedback systems, patient engagement programs, and process improvements to streamline service delivery. ...
Posted
12 days ago
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