Greet and assist customers in a friendly and professional manner, answering inquiries about products and services.
Process customer transactions accurately and efficiently using the Point of Sale (POS) system, including sales, returns, and exchanges.
Maintain a clean, organized, and visually appealing sales floor, including stocking shelves, arranging displays, and ensuring merchandise is well-presented.
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Develop and execute strategic sales plans to achieve company objectives and revenue targets within the educational publishing sector.
Lead, mentor, and manage a team of sales representatives, fostering a high-performance culture and ensuring individual and team success.
Identify and pursue new business opportunities, build and maintain strong relationships with key clients, distributors, and educational institutions across Malaysia and potentially other regions.
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