Layanan Pelanggan: Menyambut pelanggan dengan mesra, membantu mereka mencari produk, dan menjawab sebarang pertanyaan berkaitan harga atau fungsi barangan.
Pengurusan Stok: Menerima, mengangkat, dan menyusun barangan di atas rak (replenishment), selain memantau tahap inventori.
Operasi Kaunter: Mengendalikan mesin daftar tunai (cashier) serta memproses pembayaran tunai atau kad daripada pembeli.
...
Prepare & serve beverages in accordance with Luckin Coffee's recipes, standards and presentation guidelines.
Uphold strict hygiene and cleanliness standards throughout the store, ensuring all areas, tools, and equipment are sanitised and well-maintained at all times.
Provide friendly and professional customer assistance, addressing any issues calmly and courteously.
...
Assist the Store Manager in daily operations, staff supervision, and workflow management.
Act as the PIC when the Store Manager is not present.Manage stock ordering, replenishment, and supplier coordination.
Track and monitor the store’s five key performance indicators (KPIs) — including cup productions sales, customer satisfaction, waste control, QA/QC, and compliance.
...