Project CoordinationCoordinate with clients, third-party partners, developers, and internal teams to ensure projects progress smoothly and remain on schedule.
Customer Service & Client Support: Respond to customer and client enquiries through WhatsApp, email, phone calls, and other communication channels. Provide guidance and support on the company's digital platforms, products, and services.
Compliant Communication:Conduct professional communications with overdue clients via phone and other compliant channels. Remind and guide clients to make timely payments, and assist them in formulating reasonable repayment plans.
Use AI coding tools (e.g., Cursor, GitHub Copilot, Claude Code) to generate, refactor, and write clean, scalable code across frontend and backend systems.
Drive Outbound Sales: Make high-volume outbound calls and conduct cold calling to identify potential customers and generate new business opportunities.