Own the post-sales product success relationship for Sitecore360 customers across onboarding, adoption and strategic advisory[DH4] [KM5] on use of Sitecore products.
Technical Discovery & Scoping: Lead technical engagements with prospective colocation clients to understand their IT deployment roadmaps, power density requirements, and cooling needs.
Architectural Governance & Innovation: Own the technical blueprint, application integrity, and continuous innovation of the core AGIL CityAI system, including its cross-platform web and mobile applications and modular microservices ecosystem.
Provide expert Oracle ERP functional support by collaborating with business leads and stakeholders, ensuring ongoing system maintenance, troubleshooting, configuration updates, data analysis, and process optimizations.
Develops compelling customer proposals and critically reviews them, manages the expectations of internal stakeholders and customers, ensuring the meeting of customer’s business and technical requirements are met.
Solution & Architecture: Design modern, containerized microservices architectures using Java/Spring Boot, React.js, and Node.js that fit the vendor delivery framework and SLA metrics.
Develops compelling customer proposals and critically reviews them, manages the expectations of internal stakeholders and customers, ensuring the meeting of customer’s business and technical requirements are met.