The Senior Director, ASP FP&A Service Delivery leads a team across ASEAN & South Pacific (ASP) countries that will deliver critical financial information & insights to enable the decision-making processes of the ASP Operating Unit (OU) through FP&A (Financial Planning & analysis) activities. That includes Commercial Finance, Marketing Finance and Financial Planning and covers the full P&L. You will be responsible for the delivery of the close & planning cycles, actuals analysis, daily service delivery and ad hoc analysis. Your primary responsibility is the delivery of service within a set framework. You will support your OU stakeholders through a retained team of company associates and our managed service provider (MSP) Genpact. This role leads a virtual team of 4 Company associates and a multiple of that of 3rd party, Genpact associates.
What You’ll Do for Us:
This role leads the end-to-end FP&A Service delivery of key services in the area of Commercial Finance, Marketing Finance and Financial Planning for the Operating Unit.
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Administer and assess PA claims across all distribution channels, ensuring processes meet departmental benchmarks and are within the granted authority.
Ensure timely submission of daily operational and departmental reports.
Lead process improvement initiatives and enhance customer experience through Customer Journey Mapping.
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Administer and assess PA claims across all distribution channels, ensuring processes meet departmental benchmarks and are within the granted authority.
Ensure timely submission of daily operational and departmental reports.
Lead process improvement initiatives and enhance customer experience through Customer Journey Mapping.
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7) To perform any reasonable request in respect of the efficient running of the site.
8) To ensure and comply to company rules, company safety, QA procedures and SOPs.
9) Maintains workflow by monitoring steps of process, observing control points and equipment, monitoring personnel and resources, studding methods, implementing cost reductions, facilitating corrections to malfunctions within process control points, initiating and fostering a spirit of cooperation within and between departments.
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