Basic knowledge of Windows operating systems. ×
Basic understanding of computer hardware and software troubleshooting. ×
Teams and other business applications. ×
SQL Server / SQL
Microsoft Windows Server
Microsoft 365
AWS / Microsoft Azure
Database management
Application support
Software testing / UAT
To provide day-to-day technical support for computer systems, network infrastructure, and software used by office and project site staff. The IT Assistant ensures smooth functioning of all digital systems and helps resolve IT issues efficiently to minimize downtime.
Information and communications technology user support technicians provide technical assistance to users, either directly or by telephone, email or other electronic means, including diagnosing and resolving issues and problems with software, hardware, computer peripheral equipment, networks, databases and the Internet, and providing guidance and support in the deployment, installation and maintenance of systems.
Tasks include –
Entering commands and observing system functioning to verify correct operations and detect errors
...
Smartphone Repair
Hardware Troubleshooting
Component Replacement
Diagnostic Tools
Soldering Skills
Customer Service
Problem Solving
Attention to Detail
Time Management
Technical Support
Mobile OS Knowledge
Device Repair
Mobile Phone Repair
Phone Repair
Repair Phone
Diagnose hardware and software issues in mobile phones, using diagnostic tools and technical knowledge to identify the root cause of problems.
Perform component-level repairs, including soldering and desoldering of microchips, connectors, and other surface-mounted devices on mobile phone circuit boards.
Replace damaged or malfunctioning components such as screens, batteries, cameras, and charging ports, ensuring proper functionality and adherence to quality standards.
...
Mobile phone hardware repair
Mobile phone software troubleshooting
Soldering and desoldering
Mobile phone diagnostics
Customer service
Component Replacement
Smartphone Troubleshooting
Technical Proficiency
Mobile Device Repair
Customer Service
• Provide technical support and troubleshooting for hardware, software, networking, and system-related issues.• Install, configure, test, and maintain IT and surveillance solutions.• Perform on-site and remote support for customers.• Diagnose and resolve technical problems efficiently.• Conduct preventive maintenance and system health checks.• Prepare technical reports, documentation, and service records.• Coordinate with vendors and internal teams to resolve complex technical issues.• Assist in project implementation, commissioning, and customer training.• Other duties assigned by superior.
Diagnose hardware and software issues in mobile phones, using diagnostic tools and technical knowledge to identify the root cause of problems.
Perform component-level repairs, including soldering and desoldering of microchips, connectors, and other surface-mounted devices on mobile phone circuit boards.
Replace damaged or malfunctioning components such as screens, batteries, cameras, and charging ports, ensuring proper functionality and adherence to quality standards.
...
Mobile phone hardware repair
Mobile phone software troubleshooting
Soldering and desoldering
Mobile phone diagnostics
Customer service
Component Replacement
Smartphone Troubleshooting
Technical Proficiency
Mobile Device Repair
Customer Service
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
Provide day-to-day functional and technical support for ERP, TMS and in-house applications, including troubleshooting system issues and user enquiries.
Support the planning, implementation, testing and rollout of new ERP modules, system enhancements and revisions to existing modules.
Gather and analyse business requirements, translate operational needs into clear system requirements, and coordinate solutions with system vendors.
...
• Provide technical support and troubleshooting for hardware, software, networking, and system-related issues.• Install, configure, test, and maintain IT and surveillance solutions.• Perform on-site and remote support for customers.• Diagnose and resolve technical problems efficiently.• Conduct preventive maintenance and system health checks.• Prepare technical reports, documentation, and service records.• Coordinate with vendors and internal teams to resolve complex technical issues.• Assist in project implementation, commissioning, and customer training.• Other duties assigned by superior.
Provide technical support to retail outlet and backend users. Installing and configuring computer hardware, software, systems, networks, printers and scanners
Compile, prepare and maintain IT inventory list
Study and identify the solution design to improve the company's operational requirements
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Communication
Verbal Communication
Logical Thinking
Attention to Detail
Problem Solving
Team Spirited
Responsible
Positive
Fast learner
Self-driven
Self-motivation
Proactive
Computer Hardware
Server Management
Local Area Network (LAN)
Wide Area Network (WAN)
Wi-Fi
Active Directory
Software Testing
Firewall
Virus Protection
Application Support
Application Security
IT Infrastructure
Troubleshooting