The primary responsibility of this role is the operational database administration of Oracle, MSSQL, Sybase, Redis/Cassandra database and Postgres database.
Reporting to the Database Team Head, the Database Administrator (DBA) is expected to work autonomously with an agile and adaptive mindset, leveraging appropriate tools to meet evolving requirements, and also adaptable to merge into managed service model to deliver database service if required.
Key duties include maintaining high availability and integrity of database systems, solving technical issues, optimizing performance, and ensuring seamless user experiences.
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We are seeking a dedicated and skilled Senior Technical Support Engineer to join our dynamic team. The successful candidate will play a crucial role in ensuring customer satisfaction by providing technical support, troubleshooting issues, and delivering effective solutions. As a Technical Support Engineer, you will work closely with customers, internal teams, and third-party vendors to resolve technical issues promptly.