Proactively monitor and support the performance and availability of IT systems, including windows/servers, virtualization platforms, applications and core infrastructure services. Provide first-level support and troubleshooting for detected issues.
Deploy and configure cloud services, apply governance and security controls, optimize resource usage to achieve higher cost efficiency, and ensure environments comply with enterprise standards.
Troubleshoot and resolve end-user issues spanning hardware, software, applications, network. Log all cases in the ticket management system and provide timely status updates through resolution.
Provide project delivery support for Digital Power products, including Energy Storage Systems (ESS), Solar PV and Data Center solutions, covering installation supervision, system commissioning and acceptance testing to ensure compliance with technical specifications and delivery requirements.
We are looking for an experienced network professional to lead enterprise network operations, technical escalations, infrastructure-security compliance and network migration activities.