- Log customer enquiries, purchase orders (POs), and sales handovers. Maintain order files according to procedures.2. Check that orders are complete and follow up on missing information.3. Record fulfilment confirmations, delivery updates, referrals, quotations, customer confirmations, and related communications.4. Use approved information to prepare routine quotations, acknowledgements, and local delivery documents for review or issuance.5. Forward confirmed orders for PO issuance, record fulfilment updates, and notify the Senior Account Executive of exceptions.6. Help schedule local deliveries, update customers, collect proof of delivery, and file records.7. Log customer feedback and complaints, and escalate valid or significant issues.