Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
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Source and purchase materials required for cabinetry production, including wood panels, laminates, hardware, aluminium profiles, edge banding, adhesives, accessories, and other production materials.
Obtain quotations, compare pricing, negotiate with suppliers, and recommend the most suitable supplier based on quality, cost, delivery, and service.
Prepare and issue Purchase Orders (PO) accurately and ensure timely submission to suppliers.
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To assist superior in strategizing and implementing Purchasing Department’s Strategic House on 4 critical pillars; Win With Customer, Win With Suppliers, Operational Excellence and People Excellence.
To assist superior in strategizing the 360 Implementation that encompasses full PDCA cycle of accountability; Plan, Develop, Control and Action to ensure the achievement of short-term deliverables and objective of Purchasing Department.
To assist superior in ensuring full compliance and zero tolerance of Purchasing SOP and Risk.
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To assist superior in strategizing and implementing Purchasing Department’s Strategic House on 4 critical pillars; Win With Customer, Win With Suppliers, Operational Excellence and People Excellence.
To assist superior in strategizing the 360 Implementation that encompasses full PDCA cycle of accountability; Plan, Develop, Control and Action to ensure the achievement of short-term deliverables and objective of Purchasing Department.
To assist superior in ensuring full compliance and zero tolerance of Purchasing SOP and Risk.
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