Develop and manage business opportunities across Asia market for FullCryo’s cryogenic equipment, including helium refrigerators, cryogenic air separation, helium extraction, hydrogen liquefaction and related EPC solutions;
Be a visible leader onsite, overseeing all quality control processes on site, ensuring all work meets the highest standards of performance, functionality, and safety.
Own the collections outcome: cure in the first week and the first month, roll rates between delinquency buckets, recovery after ninety days and from written-off accounts, and cost per ringgit collected.
We are hiring for a Customer Service position based at our Bangsar South office (near LRT Kerinchi). This is a support role with no sales targets and no telemarketing.
Establish and maintain operational relationships with global clients to ensure contractual revenue delivery and long-term partnerships. Accountable for overseeing service delivery.
Primarily interacts with Brand Partners via phone call, email, online chat, or in person to provide support and information on company’s products and services.
Primarily interacts with Brand Partners via phone call, email, online chat, or in person to provide support and information on company’s products and services.
Supervise and coordinate the day-to-day processing of policy servicing requests, ensuring compliance with internal procedures, service standards, regulatory requirements, and turnaround times.
Own delivery excellence, quality, and outcomes across a portfolio of Strategic, Growth, and high-risk enterprise accounts, ensuring predictable, on-time, and high-standard execution.
Review audit working papers, financial statements, and supporting documentation prepared by seniors and juniors to identify gaps, inconsistencies, and audit issues.
Lead and manage the service team responsible for calibration, maintenance, and repair of metrology instruments, mainly Coordinate Measuring Machine (CMM), Vision/Multisensor Measuring System, Portable Measuring Arm, Laser Tracker and etc.
Turn business questions into analytics: Partner with AP Talent and business stakeholders to understand workforce priorities and translate complex, ambiguous or evolving questions into clear analytical approaches.