• Secure a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfil the three IKEA customer motivators: "Is it worth it?", "Can I trust IKEA", "Is there something for me?
• Ensure your shopkeepers have the right number of co-workers in the right place at the right time to run their shops successfully and ensure their co-workers are ready and available to serve customers and help them buy.
• Deliver and lead the commercial action plan for your store; taking input from the team and the matrix manager to ensure the department supports the achievement of the agreed goals for the country, maximises sales and generates sustained long-term profitability.
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Preparation and monitoring relating to planning, approval, data collection and data updating/reporting comprising design, work schedule, labor schedule, material schedule, machinery schedule, cost and other schedule.
Preparation and monitoring relating to work implementation and data collection comprising piling schedule, building work schedule, infrastructural work schedule, facilities, Labor schedule, material schedule, machinery schedule and other schedule.
Preparation and monitoring relating to planning, approval, data collection and data updating/reporting comprising design, work schedule, labor schedule, material schedule, machinery schedule, cost and other schedule.
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Drive Process Excellence: Redesign and implement highly efficient sales processes—from lead and offer management to client onboarding—drastically reducing bottlenecks in the sales cycle.
Empower the Sales Engine: Provide hands-on operational support (including complex ad-hoc quoting) and train the commercial team to ensure pristine CRM data quality and system compliance.
Lead and Mentor: Champion, manage, and develop a dedicated sales support team, fostering a culture of high performance and continuous improvement.
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Optimize sales processes and systems to improve customer experience including lead management, offer management and onboarding. Provide administrative and operational support to the sales team e.g. ad-hoc quotations.
Develop and implement efficient sales support processes to enhance productivity and reduce bottlenecks in the sales cycle and improve customer onboarding experience.
Ensuring good data quality through regular training of salespeople on correct inputs and timely resolution of sales queries.
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Optimize sales processes and systems to improve customer experience including lead management, offer management and onboarding. Provide administrative and operational support to the sales team e.g. ad-hoc quotations.
Develop and implement efficient sales support processes to enhance productivity and reduce bottlenecks in the sales cycle and improve customer onboarding experience.
Ensuring good data quality through regular training of salespeople on correct inputs and timely resolution of sales queries.
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We are seeking a motivated, detail-oriented Junior IT Technician to join our growing IT department. In this role, you will provide essential desktop support, maintain network and system operational readiness, and assist employees with daily technical issues. This is an excellent opportunity for fresh graduates or junior technicians eager to expand their skills across hardware, software, and enterprise IT infrastructure.
Key Responsibilities
Technical Support: Serve as the primary point of contact for internal IT helpdesk requests, troubleshooting hardware, software, and basic network issues.
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To support the Compliance Support Team in various tasks, which shall include in particular, but not by way of limitation, the following:
To ensure all PNE products are fully compliant with all market legislation.
To identify worldwide technical standards and legislation requirements pertaining to banned & restricted substances and material compliance e.g. ROHS, REACH, Halogen Free, California Proposition 65, PFAS, Stockholm Convention on Persistent Organic Pollutants (POPs), Conflict Minerals, etc.
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· Identify and develop new business opportunities through prospecting, lead generation, and market engagement.
· Prepare and provide sales proposals, quotations, and supporting documents to clients.
· Support pre-sales activities, including understanding customer requirements, solution presentations, product demonstrations, and coordination of client meetings.
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We are seeking a motivated, detail-oriented Junior IT Technician to join our growing IT department. In this role, you will provide essential desktop support, maintain network and system operational readiness, and assist employees with daily technical issues. This is an excellent opportunity for fresh graduates or junior technicians eager to expand their skills across hardware, software, and enterprise IT infrastructure.
Key Responsibilities
Technical Support: Serve as the primary point of contact for internal IT helpdesk requests, troubleshooting hardware, software, and basic network issues.
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We are seeking a motivated, detail-oriented Junior IT Technician to join our growing IT department. In this role, you will provide essential desktop support, maintain network and system operational readiness, and assist employees with daily technical issues. This is an excellent opportunity for fresh graduates or junior technicians eager to expand their skills across hardware, software, and enterprise IT infrastructure.
Key Responsibilities
Technical Support: Serve as the primary point of contact for internal IT helpdesk requests, troubleshooting hardware, software, and basic network issues.
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