Drive Process Excellence: Redesign and implement highly efficient sales processes—from lead and offer management to client onboarding—drastically reducing bottlenecks in the sales cycle.
Empower the Sales Engine: Provide hands-on operational support (including complex ad-hoc quoting) and train the commercial team to ensure pristine CRM data quality and system compliance.
Lead and Mentor: Champion, manage, and develop a dedicated sales support team, fostering a culture of high performance and continuous improvement.
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Optimize sales processes and systems to improve customer experience including lead management, offer management and onboarding. Provide administrative and operational support to the sales team e.g. ad-hoc quotations.
Develop and implement efficient sales support processes to enhance productivity and reduce bottlenecks in the sales cycle and improve customer onboarding experience.
Ensuring good data quality through regular training of salespeople on correct inputs and timely resolution of sales queries.
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Supervise daily support services including Housekeeping, Linen and Laundry, Pest Control, and Waste Management to ensure quality standards and vendor compliance.
Manage linen supply, collection, inventory tracking, audits, and routine inspections across clinical and non-clinical departments.
Ensure strict adherence to infection control, safety protocols, and MSQH accreditation requirements.
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Optimize sales processes and systems to improve customer experience including lead management, offer management and onboarding. Provide administrative and operational support to the sales team e.g. ad-hoc quotations.
Develop and implement efficient sales support processes to enhance productivity and reduce bottlenecks in the sales cycle and improve customer onboarding experience.
Ensuring good data quality through regular training of salespeople on correct inputs and timely resolution of sales queries.
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Provide responsive, hands-on IT support for hardware, software, and connectivity issues, minimizing disruption to daily operations.
Log, track, and manage support requests through the IT Service Management (ITSM) platform, keeping users informed of progress and expected resolution times.
Identify recurring issues and contribute standardized solutions to the IT knowledge base, helping ensure consistent and scalable support.
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We are seeking a motivated, detail-oriented Junior IT Technician to join our growing IT department. In this role, you will provide essential desktop support, maintain network and system operational readiness, and assist employees with daily technical issues. This is an excellent opportunity for fresh graduates or junior technicians eager to expand their skills across hardware, software, and enterprise IT infrastructure.
Key Responsibilities
Technical Support: Serve as the primary point of contact for internal IT helpdesk requests, troubleshooting hardware, software, and basic network issues.
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