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Support Jobs in Kuala Lumpur - September 2026 - Urgent Hiring
Showing 2,848 jobs results for
"support"
in Kuala Lumpur
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Manage Alert
Undisclosed
KL City
- Analyze end-to-end Customer Service performance across self-service, AI/bot and human-assisted channels, including contact volume, self-service and bot resolution, transfer rate, drop-off rate, SLA, response/resolution time, CSAT/DSAT, backlog and productivity.
- Evaluate self-service and bot performance to identify where customers successfully resolve issues, where journeys break down, and where customers are transferred to human support.
- Identify trends, operational gaps, customer pain points and root causes across brands, markets, channels and contact reasons/intents. ...
Posted
20 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
10 days ago
Undisclosed
KL City
- Greet guests warmly and confidently, demonstrating strong product knowledge.
- Actively listen and ask insightful follow-up questions to understand customer needs.
- Provide styling advice, suggest add-ons, and create complete looks. ...
Posted
20 days ago
Undisclosed
KL City
- Responsible for purchasing all hotel requirements while ensuring quality, quantity, and cost efficiency.
- Obtain competitive quotations from at least three suppliers.
- Prepare supplier comparison and quotation analyses. ...
Posted
20 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
10 days ago
Undisclosed
KL City
- Responsible in day-to-day operations using HR systems that include perform data entry tasks in an accurate and timely manner, troubleshooting, basic system configurations, error-fixing and other related support within the agreed service levels and targets as defined in the Service Level Agreement (SLA).
- Good analytical skills to support the reporting function and needs of the business, including monthly and ad-hoc reporting for SEA Countries.
- Point of contact for local practice office HR colleagues to resolve all HR systems related issues/queries. ...
Posted
20 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
10 days ago
Undisclosed
KL City
- Lead the delivery of complex projects and advisory engagements from planning through to completion.
- Manage project scope, programme, resources, quality, risks, and commercial performance.
- Build and maintain strong client relationships and identify opportunities for future work. ...
Posted
20 days ago
Undisclosed
KL City
- Malaysia Student Internship opportunities are available across the following business area:
- Able to work full-time from Oct/Nov 2026 for 3–6 months.
- Currently pursuing (or recently completed) a degree in Finance, Accounting, Business Administration, IT/Computer Science (Programming) /other disciplines welcome with a strong interest in banking and technology-enabled services. ...
Posted
11 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
11 days ago
Undisclosed
KL City
- We're Hiring
- Senior Executive, Investment (Private Equity Real Estate - PERE)
- Location: Bukit Damansara, Kuala Lumpur ...
Posted
20 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
- No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time. ...
Posted
20 days ago
Senior Customer Assistant - Watsons NU SENTRAL 2 [Allowance provided!] Senior Customer Assistant - Watsons NU SENTRAL 2 [Allowance provided!]
Watson's Personal Care Stores Sdn Bhd
MYR1,850 - MYR2,500 Per Month
KL City
- Required languages: Bahasa Malaysia, English.
- Able to work shifts, weekends and public holidays.
- Fresh graduates/school leavers encouraged to apply. ...
Posted
20 days ago
Customer Service Representative ( September Hiring) Customer Service Representative ( September Hiring)
TSING DIGITAL TECHNOLOGY SDN.BHD.
MYR3,800 - MYR4,000 Per Month
KL City
- Provide professional customer support through email, live chat, ticketing systems, and other non-voice communication channels.
- Handle pre-sales inquiries, order-related requests, after-sales support, and dispute resolution while ensuring excellent customer experience.
- Assist customers with inquiries related to products, orders, payments, returns, refunds, cross-border logistics, customs, shipping, and tariffs. ...
Posted
20 days ago
MYR1,700 - MYR2,300 Per Month
KL City
- Assist the Secretarial team in all aspects of secretarial & administrative duties and functions including filing, scanning, photocopy.
- Minimum SPM qualification or equivalent / Diploma in any course
- Computer literate and able to work with minimum supervision ...
Posted
20 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
11 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
11 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
11 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
12 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Troubleshoot CCTV & network issues at outlets
- Support POS system, computers & printers
- Troubleshoot credit card payment terminals / payment machines ...
Posted
21 days ago
Undisclosed
KL City
- Bachelor's Degree in Secretarial Studies, Law, or a related field.
- Minimum 2-3 years relevant working experience (or commensurate).
- Law graduates who do not intend to practise as lawyers are welcome. ...
Posted
12 days ago
Customer Service Team Lead (Gaming) - 6 MOS Contract Customer Service Team Lead (Gaming) - 6 MOS Contract
Transcosmos Malaysia Sdn Bhd
MYR4,000 - MYR5,000 Per Month
KL City
- Supervise and support a team of customer service agents, including scheduling shifts, monitoring performance, and conducting regular team meetings.
- Provide guidance and feedback to team members to enhance their skills and performance.
- Handle escalated customer issues and complex inquiries, ensuring resolution in a timely and satisfactory manner. ...
Posted
21 days ago
Undisclosed
KL City
- POSITION SUMMARY – F&B and Event Service Expert
- Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests’ experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.
- Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
21 days ago
Undisclosed
KL City
- Taman Danau Desa, KLFull-timeMonday–FridayRM2,500–RM3,500
- What you’ll do:• Support senior management• Manage schedules & meetings• Prepare reports, letters & documents• Handle student administration• Coordinate with internal departments & external stakeholders• Monitor deadlines & administrative matters
- We’re looking for someone who is:Organized & detail-orientedGood at multitaskingStrong in communicationProficient in Microsoft OfficeAble to work independently1–3 years’ admin/executive support experience preferred ...
Posted
12 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
12 days ago
Undisclosed
KL City
- Employment Type: Contract
- Experience: Minimum 5 years
- Location: Kuala Lumpur ...
Posted
12 days ago
Undisclosed
KL City
- Ensure value-added monitoring of Ceva products by conducting audits in the hatchery (via the C.H.I.C.K. Program application) and analyzing the results using appropriate digital tools.
- Share collected information with the Customer, and store it internally within Ceva for later projects.
- Perform product audits for Customers. ...
Posted
21 days ago
Undisclosed
KL City
- Manage and engage MLBB Malaysia's community platforms, including Discord, Facebook Groups, WhatsApp, and other relevant channels.
- Plan and execute online and offline community activities to strengthen player engagement.
- Develop and maintain community SOPs, moderation guidelines, and engagement workflows. ...
Posted
12 days ago
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