Monitor and support the daily workflows of the QA/QC team, ensuring quality control standards, inspection processes, and product integrity are consistently met.
Oversee the Customer Service team, tracking response times, resolution rates, and service quality to maintain high customer satisfaction.
...
Prepare Sales Quotations & Proposals – Prepare quotations, proposals, package details and pricing based on client requirements and events.
Handle Client Enquiries – Respond to customer enquiries through phone, WhatsApp, email or other communication channels and provide information on catering services and packages.
Coordinate Catering Orders & Events – Coordinate confirmed orders, event details, menus, quantities, delivery requirements and special requests with the relevant departments.
...
Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
...
Advises on the design and development, the batch jobs, solutions and unit tests with a focus on test-driven development
Ensures the timely delivery of technical solutions while following development best practices to ensure long-term viability and scalability of customizations
Advises on technical guidance regarding the development of applications to support business and product strategies
...
Review and improvise Customer Service team processes and guidelines with other departments from time to time to achieve highest efficiency and effectiveness in accordance to the business requirement.
To ensure Customer Service team members understand and adhere standard operation procedures including Do's and Dont's.
Issuance of Show cause letter, counselling letter, verbal warning letter as and when required.
...
Assist Commercial Team on the sales coordination and documentation, handle customer complaints/deliveries/returns/reject with an appropriate solution within the time limits.
Responsible to ensure sales orders are issued on time to avoid delayed customer orders.
Work closely with Warehouse, Logistic, Production and Business departments pertaining to customers’ order status.
...
SMARTSEL Sdn. Bhd. is looking for a Special Officer to the Chief Executive Officer (CEO) to support executive priorities, strategic initiatives and high-impact assignments.
This role will work closely with the CEO, internal departments, government agencies, MBI Group, vendors and strategic partners to ensure effective coordination, communication and execution of key initiatives.
Performing sales documents verification once received from branches as per Company SOP.
Performing HIGH VOLUMES of new sales sales entries, contract repackaging, terminations, reduction, trial, conversion, fixed contract renewal, price increase, invoice frequency changes and other sales related documents.
Performing every sales entries transaction update.
...
We are looking for a motivated and results-driven Assistant Sales Manager to support our sales team in achieving ambitious targets. The ideal candidate has at least 4 years of experience in sales, strong leadership abilities, and a passion for driving business growth. Join us in Petaling Jaya, Malaysia, and be part of a dynamic office environment!
Location: Petaling Jaya, Malaysia Work Mode: Work from Office Role: Assistant Sales Manager
...
We are looking for a motivated and results-driven Assistant Sales Manager to support our sales team in achieving ambitious targets. The ideal candidate has at least 4 years of experience in sales, strong leadership abilities, and a passion for driving business growth. Join us in Petaling Jaya, Malaysia, and be part of a dynamic office environment!
Location: Petaling Jaya, Malaysia Work Mode: Work from Office Role: Assistant Sales Manager
...
Oversee site construction activities to ensure compliance with project requirements for HSE, quality, schedule, and cost across construction, installation, testing, and pre-commissioning phases up to Mechanical Completion.
Maintain a safe and healthy work environment by implementing HSE standards, reviewing method statements and JHA, conducting site surveillance, toolbox meetings, PTW/JHA spot checks, and weekly HSE walkabouts.
Coordinate Construction Supervisors and daily site activities to ensure progress aligns with the project schedule and planned work sequence.
...
-Mempunyai sekurang-kurangnya Ijazah Sarjana Muda (Degree) dalam bidang Admin atau mana-mana yang berkaitan-Keputusan SPM yang baik-Mempunyai pengalaman pentadbiran, sale & marketing, pengurusan hartanah dan penyelengaraan bangunan.-Berkebolehan dalam berkomunikasi-Mempunyai personaliti yang menarik-Mempunyai pengetahuan dalam bidang admin-Mahir dalam kerja-kerja dokumentasi dan pengurusan-Boleh bekerja lebih masa-Boleh mengendalikan Microsoft Office dengan baik-Boleh bekerja dibawah pengawasan yang minima
Administrative assistants perform administrative and office support for supervisors.
They perform a variety of tasks, such as answering telephone calls, receiving and directing visitors, ordering office supplies, maintaining the office facilities running smoothly, and ensuring that equipment and appliances work properly.
Prepare and doing the participate tender/quotation.
...