Manage the end-to-end processing of funding applications, claims, disbursements, refunds, recoveries, and exception cases in accordance with prevailing funding policies and guidelines.
Responsible for smooth Ramp and Baggage Services activities for flight arrivals and departures according to standard operating procedures of Ground Operations Manual, Ground Handling Notices, Ramp Services Manual and Service Level Agreement (SLA) to ensure operation excellence (On time performance, zero short-shipment).