New Account Acquisition: Identify market opportunities, generate leads, and acquire new B2B clients within high-precision manufacturing sectors.
Account Servicing: Build and maintain strong, long-term relationships with existing clients to ensure high customer satisfaction and maximize account retention.
Negotiation & Quoting: Manage the full sales process including understanding customer technical requests, issuing accurate quotations, negotiating terms, and closing deals.
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New Account Acquisition: Identify market opportunities, generate leads, and acquire new B2B clients within high-precision manufacturing sectors.
Account Servicing: Build and maintain strong, long-term relationships with existing clients to ensure high customer satisfaction and maximize account retention.
Negotiation & Quoting: Manage the full sales process including understanding customer technical requests, issuing accurate quotations, negotiating terms, and closing deals.
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Sales Targets: Achieving sales targets by developing and directing effective sales channels.
Interaction: Plan and conduct sales visits and customer calls to build and maintain relationships with existing clients and expand the customer base.
Demonstrations: Provide product demonstrations and maintenance services to clients, ensuring they have a comprehensive understanding of our solutions.
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Network Architecture: Conceptualize and document network topologies (LAN, WAN, WLAN, and Data Center), selecting appropriate hardware and software solutions.
Security & Compliance Architecture: Harden network perimeters by designing redundant firewall clusters, robust identity management (802.1X/TACACS+), and zoning strategies.
Performance Optimization: Plan systems for optimal traffic routing, bandwidth allocation, and fault tolerance.
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Sales Targets: Achieving sales targets by developing and directing effective sales channels.
Interaction: Plan and conduct sales visits and customer calls to build and maintain relationships with existing clients and expand the customer base.
Demonstrations: Provide product demonstrations and maintenance services to clients, ensuring they have a comprehensive understanding of our solutions.
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Grow B&R's complete product portfolio by identifying and pursuing new and existing sales opportunities, achieving sales budgets at key accounts, and developing targeted strategies to expand the customer base through cold calling, enquiry generation, and marketing initiatives.
Understand customer requirements and market trends to define and develop the best technical solutions for applications, conduct in-depth technical presentations and discussions, and negotiate and finalize deals in coordination with the internal B&R team for seamless execution.
Provide exceptional sales support to existing customers, introduce new products and technical training offerings, follow up on purchase orders, dispatches, payments, and rental materials, and organize workflows and meetings to consistently meet customer deadlines.
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Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality.
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Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality.
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Responsible as Technical Operation Engineer, DC Operations, you will be the point of contact for customer request which covers all M&E works or any other related request.
To prepare scope of work for vendor to quote for additional request
Work closely with the Sales team to understand and define client’s key business drivers and requirements
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Identify potential customers and businesses that could benefit from the company's products or service.
Present SICK's value proposition and conduct product demonstrations to showcase its benefits.
In-depth coverage and understanding of assigned accounts directly and/or with channels to identify customer needs and develop opportunities to orders.
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