Own and grow a portfolio of accounts in Malaysia's electronics and semiconductor sector, consistently meeting or exceeding sales targets through new business, cross-sell, and upsell of ANSYS simulation software and services.
Understand customer engineering challenges across IC design, PCB design, RF/Microwave, embedded systems, and NPI/test engineering and recommend tailored ANSYS solutions accordingly.
Develop and execute comprehensive account plans including customer profiles, value mapping, strategy, goals, tactics, and milestones.
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We exist to replace outdated, cumbersome legacy systems with intelligent, engineer-informed workflows built on modern AI—designed to work the way real users actually want it to work.
To establish Trackem as the preferred solution for tracking actions across major EPCIC project in Asia-Pac, Middle East & Africa
Similarly, to capture the independent operator & contractor market by providing better alternatives for Action Tracking, Incident Management, MOCs & PTW :: replacing those complex and expensive legacy tools
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Drive BMS growth in the data center sector by engaging early with key consultants, EPCs, and owners, positioning JCI cooling solutions in design/specifications, and influencing hyperscaler regional teams to secure procurement and pre‑qualification.
Achieve assigned annual sales and gross margin targets
Prepare technical proposals, system designs, tenders and quotations
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Team leadership by manage and mentor the networking pre-sales team, overseeing resource allocation, workload distribution, and technical enablement to ensure peak departmental productivity.
Technical strategy, serve as the Subject Matter Expert (SME) for high-complexity enterprise and Data Center networking, providing consultative services and high-level architectural design.
Solution Design & BOM. Oversee the preparation of comprehensive technical proposals, accurate Bill of Materials (BOM), and sophisticated solution architectures for large-scale projects and public sector tenders.
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Monitor product formulation guidelines and ensure procedure compliance to improve existing products, reduce costs, enhance performance, and simplify manufacturing processes
Manage product formulation at laboratory and pilot scale, ensuring reliable, high-quality outcomes that meet customer and business expectations
Lead the implementation of product development projects, ensuring efficient resource planning and on-schedule delivery aligned with project timelines
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Maintain and perform necessary support at customer site, such as troubleshooting, corrective and preventive maintenance, and installation hardware and software modification
Provide service training to the customer and peers
Application Support & Maintenance: Troubleshoot, debug, and resolve technical and functional issues for complex enterprise applications including IFCA Net, IFCA Mall, RPA / UiPath automation, Talend, ABBYY FlexiCapture, I-Residential, and CSS systems.
SLA & Incident Management: Manage incoming incidents and service requests, keeping resolution times strictly within agreed SLAs while monitoring system performance to maximize application availability.
Root Cause Analysis: Perform detailed root cause investigations for recurring technical issues and implement sustainable, long-term operational solutions.
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Application Support & Maintenance: Troubleshoot, debug, and resolve technical and functional issues for complex enterprise applications including IFCA Net, IFCA Mall, RPA / UiPath automation, Talend, ABBYY FlexiCapture, I-Residential, and CSS systems.
SLA & Incident Management: Manage incoming incidents and service requests, keeping resolution times strictly within agreed SLAs while monitoring system performance to maximize application availability.
Root Cause Analysis: Perform detailed root cause investigations for recurring technical issues and implement sustainable, long-term operational solutions.
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