Lead technical discovery sessions with end users, channel partners, and consultants to understand operational, integration, cybersecurity, and infrastructure requirements
Translate requirements into appropriate solution architectures, system designs, sizing estimates, bills of materials, and technical proposal content
Plan and deliver tailored product demonstrations, technical presentations, workshops, and limited-scope proof-of-concept engagements
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As a Customer Success Engineer at vCluster, you aren't just managing accounts — you are the primary architect of customer outcomes after the deal closes. Sitting at the intersection of technical depth and customer strategy, you ensure our customers — from hyper-growth AI Clouds to Global Fortune 500 enterprises — realize the full value of their investment and keep expanding it.
You are not a reactive support resource. You are a proactive partner who drives adoption, identifies expansion opportunities, and spots churn before it becomes visible. You build deep relationships with Platform Engineering leaders, DevOps teams, and executive buyers alike — and you can talk credibly with all of them.
At Alcon, we are inspired by the meaningful work we do to help people see brilliantly. As the global leader in eye care, we boldly innovate, champion progress, and act with speed. We recognize and celebrate the contributions of our people, offering career opportunities that empower growth and fulfillment. Together, we go above and beyond to make a lasting impact on the lives of our patients and customers. We cultivate an inclusive culture and invite diverse, talented individuals to join us in shaping the future of eye care.
As a Technician II, Production Technical Operations (Secondary Packaging), you will operate production equipment to carton products in a GMP-regulated environment, ensuring adherence to safety, quality, and cGMP requirements while achieving production targets.